Returning Items For Warranty Repair Or Credit - Dell Dimension 4300 Solution Manual

2H930bk1.book Page 114 Tuesday, November 20, 2001 5:02 PM
114 Appendix

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:
Call Dell to obtain an authorization number, and write it clearly and
1
prominently on the outside of the box.
Include a copy of the invoice and a letter describing the reason for the
2
return.
Include any accessories that belong with the item(s) being returned
3
(power cables, CDs, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the original (or equivalent)
4
packing materials.
You are responsible for paying shipping expenses. You are also responsible
for insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect-on-delivery packages are not accepted.
Returns that are missing any of the preceding requirements will be refused
at our receiving dock and returned to you.