Keyboard Problems; Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding - Dell Dimension 3000 Owner's Manual

Keyboard Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
H E C K T H E K E Y B O A R D C A B L E
C
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 45), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T E S T T H E K E Y B O A R D
keyboard.
U N T H E A R D W A R E
R H

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.

The computer does not start up

C H E C K T H E D I A G N O S T I C
E N S U R E T H A T T H E P
L E C T R I C A L U T L E T
E O

The computer stops responding

NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
T U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
22
Solving Problems
—
— Connect a properly working keyboard to the computer, and try using the
R O U B L E S H O O T E R — See page 44.
T
L I G H T S — See page 33.
O W E R C A B L E I S F I R M L Y
— If you are unable to get a response by pressing a key on your keyboard or
C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E