Dell Technical Support Policy (U.s. Only); Definition Of "Dell-Installed" Software And Peripherals - Dell Dimension 3000 Owner's Manual

2 Locate the 3-pin password jumper (PSWD) on the system board (see page 53), and attach the jumper
plug to pins 2 and 3 to clear the password.
NOTE:
When you receive your computer, the jumper plug is attached to pins 1 and 2.
3 Close the computer cover (see page 75).
4 Connect your computer and monitor to electrical outlets, and turn them on.
5 After the Microsoft
page 45).
6 Turn off the monitor and disconnect it from the electrical outlet.
7 Disconnect the computer power cable from the electrical outlet, and press the power button to ground
the system board.
8 Open the computer cover (see page 50).
9 Locate the 3-pin password jumper on the system board (see page 53) and attach the jumper to pins 1
and 2 to re-enable the password feature.
10 Replace the computer cover (see page 75).
NOTICE:
To connect a network cable, first plug the cable into the network wall jack and then plug it into the
computer.
11 Connect your computer and devices to electrical outlets, and turn them on.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the operating system, software programs, and
hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-
assisted technical support, online technical support is available at support.dell.com. Additional technical
support options may be available for purchase.
Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals
Support for third-party software and peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory
2
Integration .
1
Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser-
vice contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim-
ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-
party hardware components integrated through CFI for the duration of the computer's service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed
on the computer during the manufacturing process (Microsoft
® ®
Windows desktop appears on your computer, shut down the computer. (see
®
Office, Norton Antivirus, and so on).
1
.
87
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