BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Welcome… to your BT Diverse 6350 digital corded / cordless twin telephone...
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These signals may interfere with some hearing aids, causing a humming noise. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Got everything? BT Diverse 6350 corded...
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Record a memo ....68 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 .
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R&TTE ......89 Wall mounting your phone ..90 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
Which socket? Power socket Telephone line socket If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Location You need to place your BT Diverse 6350 close enough to a mains power and telephone socket so that the cables will reach.
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4. Press the line cables into the grooves on the base of the phone so that the phone can lie flat. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Power adaptor cable...
Batteries and handset may become warm during charging. This is normal. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Setting up...
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Please see page 75 for instructions. Your BT Diverse 6350 is now ready for use. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting started Under no circumstances use non- rechargeable batteries.
Press once to repeat current message, press again to play the previous message, page 63. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Display Shows the status of your phone.
R. Recall For use with switchboards and certain network services. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone When you have missed calls, the missed calls LED flashes and the screen tells you there are new calls in the calls list,page 32.
Angled – during a call Moving – incoming call or caller on hold. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 13:33...
You can go back to the previous menu level at any time by pressing the BACK option button. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com HANDSET SETTINGS RINGER EXTERNAL MELODY Getting to know your phone...
Calendar / Clock • Set Alarm Registration If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 BACK until the standby screen appears.
The Line In Use light on the BT Diverse 6350 corded telephone lights up to indicate the line is in use. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Note Press the BACK options button to go back to the previous step in a menu.
Using your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Preparatory dialling 1. Enter the number first. If you make a mistake press CLEAR to delete.
1. During a call, press SECRECY. Display shows . Your caller cannot hear you. 2. Press to resume your call. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com DOWN SECRECY Using your phone...
Using your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Redial You can redial any of the last ten numbers.
KEYPAD LOCKED 2. To unlock the keypad, press Display shows KEYPAD UNLOCKED If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com to edit the NUMBER then to return to standby. DOWN DELETE ALL CALLS is displayed.
Using your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Quick access to messages When the screen shows you have new CALLS or SMS,...
Use the keypad letters to enter names, e.g. to store TOM: Press once to enter Press three times to enter Press once to enter If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com . Press OK. Using your phone...
Using your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Writing tips If you make a mistake, press character or digit.
Dial from the directory NAMES 1. Press then scroll want. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com NEW ENTRY RIGHT on the navigation OPTIONS or press until...
Using your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. Alternatively, press the name you want. E.g. for Emma, press display names beginning with E, then scroll to the name you want.
3. Use the keypad to edit the name then scroll the number and edit the number. 4. Press SAVE. Press to return to standby. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com COPYING FROM BASE and press OK. COPYING TO...
24 digits, your BT Diverse 6350 will store the first 24 digits only. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Delete an entry 1.
If copying all entries, each entry is displayed and copied until all entries are copied or the directory is full. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com and press OK. DOWN to highlight .
Using your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Internal calls You can make internal calls and transfer calls between the base and additional handset and any other additional handsets you have registered to the base.
The screen shows CONFERENCE CALL If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com . Your caller is put . Your caller is put on Using your phone...
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If you subscribe to a Caller Display service, your handset shows who is calling (provided the number is not withheld, unavailable or is an international call).
DELETE CALL Screen shows CALL DELETED 4. Press to return to standby. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SAVE NUMBER DOWN to edit the is highlighted. Press OK. Caller Display...
Caller Display If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Delete the entire Calls list 1. Press CALLS to open the Calls list.
BT Directory Enquiries Using the handset: 1. Press then If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT HELPDESK The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Using the base: 1.
1. Press then scroll press 2. Listen to hear the status of your Call Waiting. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com CALL WAITING ON CALL WAITING OFF CHECK CALL WAITING...
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Welcome to the BT Text Service on your BT Diverse 6350. The SMS service is provided by BT.
Scroll UP, DOWN, symbol you want and press USE. The symbol is added to your text at the cursor. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com is displayed, then OK. to choose between:...
612 characters to be sent. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 INSERT TEMPLATE...
’ space 0 + & _ $ £ € ¥ < > = # * If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com buttons let you add ” 1 - SMS text messages All handsets use the same inbox, outbox and drafts folder.
To use a template, see Send an SMS text message, page 39. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187...
3. Scroll DOWN DELETE TEMPLATE DELETE TEMPLATE? is highlighted. Press to cancel. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com is highlighted, press and press OK. CLEAR is highlighted, press and press OK.
SMS text messages If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box.
DELETE ALL – delete all messages in the Inbox. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com to confirm or to cancel. to confirm or to cancel.
SMS text messages If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 4. Follow the on-screen prompts to save, write, send or delete the messages.
Service Centre you want and press SAVE. All messages sent will go via the selected provider. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com is displayed, press and press OK.
The GENERAL user area is assigned the sub-address of 9. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 SMS User Areas Your BT Diverse 6350 is pre-set to make all text messages available to every user.
OK. 3. You can now read, write, send and delete your messages as normal. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com and press LEFT . Enter your PIN if you have...
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Handset settings If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Ringer melody and volume (cordless handset only) You can set separate ring melodies for external and internal calls.
5. Press SAVE. 6. Press to return to standby or back in the menu. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com FONT SIZE . Press DOWN. BACK to go one step HANDSET SETTINGS and press OK.
The default setting for auto talk is On. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Handset beeps on/off (cordless handset only) 1.
When you have selected the base station, the handset SEARCHING will display until it finds the base’s signal. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com HANDSET SETTINGS and press OK. BACK...
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Base settings If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Ringer melody and volume (corded handset only) Choose from 10 standard melodies for external and internal calls and 5 volume levels plus Off.
DOWN press OK. Scroll DOWN 2. Press then LEFT RIGHT If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com to display TONE PULSE BACK to go one step BASE SETTINGS BACK...
Base settings If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 3. Press SAVE to keep the settings displayed. 4. Press to return to standby or back in the menu.
3. Press to keep the settings displayed. 4. Press to return to standby or back in the menu. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BASE SETTINGS REPEATER MODE to select BACK...
CLEAR is pressed. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Use the Calendar and Clock functions to: Set up to 10 appointment reminder calls.
LEFT RIGHT to select LEFT RIGHT 5. Press to select If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BACK to go one step CALENDAR/CLOCK and press OK. OFF/ON DAILY/MON TO FRI TIME , press DOWN.
Calendar/Clock If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 6. Press SAVE to save selections. 7. Press to return to standby or back in the menu.
BT Diverse 6350 receives its first call, but you will also need to set the year using a handset, see page 60. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
Answering machine If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Operating the answering machine at the base Switch on/off 1.
Switch on/off 1. On the handset, press MENU MACHINE and press OK. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com scroll DOWN ANSWER Answering machine...
Answer & Record or Answer Only. See Answering Machine Settings, page 70. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. Scroll...
Play outgoing message 1. On the handset, press MENU MACHINE and press OK. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com scroll DOWN ANSWER and press OK. ANSWER & RECORD...
To switch message alert on or off, see Answering Machine Settings, page 70. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. Scroll DOWN 3.
Your messages are played. Screen shows details of the message being played. You can now press: If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS 1 MESSAGES 3 CALLS 8 , press...
Memos can be any length up to the available recording capacity (max. 20 minutes). If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 PAUSE –...
1. When the answering machine takes a call, press to set the required volume so that you can hear your If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com and press OK. Speak after...
83. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 caller leaving their message. If you want to talk to your caller, press automatically.
Answer Only. You must delete messages before you can receive any new ones. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com RIGHT to set the BACK to go one step...
If you have set the Answer Delay to Time Saver, your answering machine will answer after 10 seconds if you have new messages or 20 seconds if you do not have If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
Answering machine If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 set answer mode. play your outgoing message. record a new outgoing message.
Place the handset in the charger. BASE is displayed on the handset. At the base 1. Press and hold FIND. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com PRESS & HOLD FIND ON...
Additional handsets and bases If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. The handset display shows When the handset is registered it will display the standby screen and will be assigned the next available handset number.
5. Display shows HANDSET 6. Press to return to standby or back in the menu. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com HANDSET SETTINGS SELECT BASE BASE 3 etc. Scroll to REGISTRATION .
Is the keylock switched on? If so, press No connection between cordless handset and BT Diverse 6350 corded telephone You may be out of range of the BT Diverse 6350 corded telephone. Move closer. Handset on the charger does not charge Make sure the handset is placed properly on the charger.
The base station power supply or telephone line cord might not be properly connected. Check that the BT Diverse 6350 power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket.
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Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187...
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Turns on permanent voice text message delivery to your phone. All incoming text is delivered as voice text. Turns off permanent voice text message delivery. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help...
Customer Helpline If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 –...
Enter your system PIN here: For more information on your system PIN, see page 56. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Enter your Remote Access PIN code here: For more information on your Remote Access PIN, see page 72.
United Kingdom. Safety information Only use the power supply suitable for the BT Diverse 6350 range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 750mAh.
There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General information...
Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
To change the dialling mode, see Dialling mode, page 54. Guarantee Your BT Diverse 6350 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 6350, or any component...
For a full range of replacement items, including additional handsets for either the BT Diverse 6000 range or BT Freestyle 2000, 4000 or 7000 ranges, please call 0870 240 3962. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
The BT Diverse 6350 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Wall mounting the corded telephone 1. Unclip stand from the base of the phone.
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1. Drill two holes in the wall 25mm horizontally apart using an 8mm drill bit. Use the wall mounting bracket as a template if necessary. 25mm If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Wall mounting your phone...
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Wall mounting your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 2. Insert the wall plugs if necessary then insert screws leaving about 5mm protruding from the wall on which to hang the phone.
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BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...