BT Converse 2300 User Manual
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BT CONVERSE 2300

User Guide

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Summary of Contents for BT Converse 2300

  • Page 1: User Guide

    BT CONVERSE 2300 User Guide This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites that are referenced. Simply hover the cursor over the page number or website reference and click...
  • Page 2: Telephone Answering Machine

    This is a BT service that requires subscription. Charges may apply, see bt.com for more details. BT 1571 or similar network voicemail users can also use this feature, however the indicator light will not flash. New voicemail messages will be indicated by a stuttered dial tone when you pick up the handset.
  • Page 3 • Desk mounting plinth • Wall mounting plugs and screws Hearing aid friendly The BT Converse 2300 is fitted with an inductive coupler so it is compatible with hearing aids. Please visit http://www.btplc.com/inclusion/ for further practical advice on using hearings aids.
  • Page 4: Table Of Contents

    Recall ................15 One touch memory buttons BT Services Store/replace a one-touch number .........16 Menu options ...............26 Dial a one touch number ..........16 BT Answer 1571 ............26 118 500/118 700 ............27 Call Divert ..............27 If you experience any problems, please visit www.bt.com/producthelp...
  • Page 5 Guarantee ..............30 Returning your phone ............30 Technical information ............31 How many telephones can you have? ......31 Switchboard compatibility ..........31 R&TTE Directive .............31 Product disposal instructions ..........31 Wall mounting your phone .......... 32 If you experience any problems, please visit www.bt.com/producthelp...
  • Page 6: Getting Started

    Do not place your BT Converse 2300 in the bathroom or other humid areas. You need to place your BT Converse 2300 within 3 metres of a telephone and Other electrical equipment close to your mains power socket so that the cables will reach.
  • Page 7 4. Plug the end of the telephone line cord into the wall socket. 5. Check the dial mode setting. The Mode switch on the underside of your BT Converse 2300 is pre-set to Dialling mode If connecting to a switchboard you may need to TB for tone dialling with timed break recall.
  • Page 8: Getting To Know Your Phone

    16. * The light will only flash if your BT Converse is connected to a PBX switch or similar. The light will not flash when used with network services such as BT 1571.
  • Page 9 Hearing aid wearers may benefit from switching their hearing aid to the middle T position and holding the earpiece up to the aid, not their ear. Please visit http://www.btplc.com/inclusion/ for further practical advice on using hearings aids. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 10: Using The Menu

    Enquiries 118500 Roll Call Business Directory Participants Count Enquiries 118700 Mute all Participants Call Divert On Self mute/un-mute Call Divert Off Call Divert Check Call Waiting On Call Waiting Off Call Waiting Check If you experience any problems, please visit www.bt.com/producthelp...
  • Page 11: Using The Phone

    1. When the phone rings the call indicator light will also flash. Simply pick up the handset. Headset Headsets are not supplied with your BT Converse 2300. However, you can purchase headsets (with RJ11 jack) by visiting www.shop.bt.com Making a headset call 1.
  • Page 12: Handsfree

    This will only work when using the handset. It will not work when using handsfree or loudspeaker. 1. Press to switch the earpiece or loudspeaker volume to maximum. After you hang up, the volume will automatically return to the previous setting. Press to decrease the volume. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 13: Redial

    . Display shows Enter name. 4. Use the keypad to enter the name and press 5. The number is displayed. Edit the number if required and press The display shows Entry saved. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 14: Secrecy

    2. Press again to return to your caller. The red secrecy light will switch off. Message waiting If your BT Converse phone is connected to a switchboard, the message waiting iMpORTANT If your BT Converse 2300 is connected to a indicator will flash when you receive new voicemail messages.
  • Page 15: Message Waiting Switch

    If in doubt, please refer to your PBX instructions/manager for the correct procedure to access this service. Recall The Recall button is used to access a range of switchboard services, for example, to transfer calls and with some BT Calling Features. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 16: One Touch Memory Buttons

    4. Slide the memory label out so you can write who’s number you have stored under each button. Dial a one-touch number 1. Lift the handset or press 2. Press the grey one-touch button you want to dial. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 17: Directory

    3. Scroll to display Edit Entry and press 4. Edit the name and press 5. Edit the number and press to confirm. Display shows Entry Saved. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 18: Delete A Directory Entry

    Display shows Entry Deleted. Delete all directory entries 1. Press , then 2. Scroll to display Delete All and press 3. Display shows Are you sure?. Press again to confirm. Display shows Entry Deleted. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 19: Additional Settings

    There are 3 tones to choose from – Tone 1, Tone 2 and Tone 3. 1. Press and scroll to display Ringer Tone. 2. Press 3. Scroll to the setting you want. 4. Press to confirm. Display shows Saved. 5. Press to return to standby. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 20: Time & Date

    7. Press to return to standby. Contrast You can adjust the display contrast to suit your preference. There are 5 levels and your BT Converse 2300 is pre-set to level 2. 1. Press and scroll or to display Contrast. 2. Press 3.
  • Page 21: Reset Your Phone

    It will not be dialled before manually dialled numbers (including those held in the redial list). With some switchboards you may also need to switch your BT Converse 2300 from TONE dialling to PULSE dialling. Check with your switchboard manager or supplier to see if this is necessary.
  • Page 22: Set The Access Code

    If your switchboard requires a pause after the code then press to enter a pause. If in doubt, consult your switchboard manager. 4. Press . Display shows Saved. 5. Press to return to standby. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 23: Caller Display And The Calls List

    Caller information not available With some incoming calls, the telephone number of the caller is not available and cannot therefore be displayed. In this case your BT Converse 2300 provides you with some explanatory information. UNAVAILABLE – The number is unavailable.
  • Page 24: Calls List

    Caller Display and the Calls list Calls list Your BT Converse 2300 lets you view details of the last 40 callers. Entries are stored in the order they were received. When a new call is received, the icon will flash on the display. If a new number is received when the list is full, the oldest entry is replaced.
  • Page 25: Delete An Entry In The Calls List

    . Display shows details of the most recently received call. 2. Press and scroll to display Delete All and press 3. Display shows Are you sure? Press again to confirm. Display shows Entry Deleted. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 26: Bt Services

    If you press when a BT Service is displayed you will be able to select edit, delete Your BT Converse 2300 gives you easy access to a range of BT Services. and add options using to change or delete the existing entries.
  • Page 27: Call Divert

    . Wait for the number to be dialled and listen for confirmation. 3. Press For further information, see the BT Calling Features User Guide supplied when you subscribe to the services of your choice. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 28: Bt Meetme

    BT MeetMe Your BT Converse 2300 gives you easy access to BT’s service: BT MeetMe. BT MeetMe is a conferencing service that requires subscription and a quarterly fee may be payable. See BT.com for further information. Menu options Number dialled...
  • Page 29: Help

    Is the ringer volume set to Off? Page 19. You may have too many phones, fax machines and/or answering machines plugged in which might be overloading the sockets. See Technical Information, page 31. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 30: General Information

    Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s • Only use the power supply suitable for the BT Converse 2300. Using...
  • Page 31: Technical Information

    Switch from pulse to tone during a call If you need to set your BT Converse 2300 to pulse dialling, you can temporarily switch to tone dialling during a call – for example, if asked to enter a code number.
  • Page 32: Wall Mounting Your Phone

    4. Slot the holes on the back of the base over the screw heads and gently pull the phone down to make sure it is securely in place. If you experience any problems, please visit www.bt.com/producthelp...
  • Page 33 Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too!

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