Limited Warranty - Drobo DroboPro 32TB User Manual

LIMITED WARRANTY

COVERAGE
Data Robotics' warranty obligations are limited to the terms set forth herein. Data Robotics warrants against defects in
materials and workmanship under normal use for: (i) a period of ONE (1) YEAR, Data Robotics-branded hardware product
other than DroboPro; and (ii) a period of TWO (2) YEARS, Data Robotics-branded hardware product; sold outside of
Europe; and (iii) for a period of TWO (2) YEARS for Data Robotics-branded hardware product sold in Europe; from the date
of retail purchase by the original end-user purchaser ("Warranty Period"). If a hardware defect arises and a valid claim is
received within the applicable Warranty Period, at its option, Data Robotics will either: (1) repair the hardware defect at
no charge, using new or refurbished replacement parts; or (2) exchange the product with a product that is new or which
has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product;
or (3) refund the purchase price of the product, provided the product for which the refund is provided is returned to Data
Robotics and such product shall become Data Robotics' property.
EXCLUSIONS AND LIMITATIONS
This Limited Warranty applies only to hardware products manufactured by or for Data Robotics that can be identified by
the "Data Robotics" trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-
Data Robotics hardware products or any software, even if packaged or sold with Data Robotics hardware. Manufacturers,
suppliers, or publishers, other than Data Robotics may provide their own warranties to the end-user purchaser, but Data
Robotics, to the extent permitted by law, provides its products "as is". Software distributed by Data Robotics with or
without the Data Robotics brand name (including, but not limited to system software) is not covered under this Limited
Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
Data Robotics does not warrant that the operation of the product will be uninterrupted or error-free. Data Robotics is not
responsible for damage arising from failure to follow instructions relating to the product's use.
In no event does this warranty apply: (a) to damage caused by use with non-Data Robotics products; (b) to damage caused
by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the
product outside the permitted or intended uses described by Data Robotics; (d) to damage caused by service (including
upgrades and expansions) performed by a party other than an authorized representative of Data Robotics or a Data
Robotics Authorized Reseller; (e) to a product or part that has been modified to significantly alter functionality or
capability without the written permission of Data Robotics; (f) to consumable parts, such as batteries, unless damage has
occurred due to a defect in materials or workmanship; or (g) if any Data Robotics serial number has been removed or
defaced.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED,
AND DATA ROBOTICS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS. IF DATA ROBOTICS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED
WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY DATA ROBOTICS
IN ITS SOLE DISCRETION. No Data Robotics reseller, agent, or employee is authorized to make any modification,
extension, or addition to this warranty.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, DATA ROBOTICS IS NOT RESPONSIBLE
FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE;
LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY;
LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER
CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING,
OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH DATA ROBOTICS PRODUCTS AND ANY FAILURE TO
MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY
TO DEATH OR PERSONAL INJURY CLAIMS. DATA ROBOTICS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO
REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE
PROGRAMS OR DATA.
CONSUMER PROTECTION LAWS
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. Some
countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages or
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