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CHAPTER 8
SERVICE AND WARRANTY INFORMATION
The warranty will apply only if the warranty card shipped with the equipment has been returned to Garnet
Technologies Inc.
Garnet Technologies Inc. warrants equipment manufactured by Garnet to be free from defects in material and
workmanship under normal use and service for a period of one year from the date of sale from Garnet or an
Authorized Dealer. The warranty period will start from the date of purchase or installation as indicated on the
warranty card. Under these warranties, Garnet shall be responsible only for actual loss or damage suffered
and then only to the extent of Garnet's invoiced price of the product. Garnet shall not be liable in any case for
labor charges for indirect, special, or consequential damages. Garnet shall not be liable in any case for the
removal and/or reinstallation of defective Garnet equipment. These warranties shall not apply to any defects
or other damages to any Garnet equipment that has been altered or tampered with by anyone other than
Garnet factory representatives. In all cases, Garnet will warrant only Garnet products which are being used
for applications acceptable to Garnet and within the technical specifications of the particular product. In
addition, Garnet will warrant only those products which have been installed and maintained according to
Garnet factory specifications.
LIMITATION ON WARRANTIES
These warranties are the only warranties, expressed or implied, upon which products are sold by Garnet and
Garnet makes no warranty of merchantability or fitness for any particular purpose in respect to the products
sold.
Garnet products or parts thereof assumed to be defective by the purchaser within the stipulated
warranty period should be returned to the seller, local distributor, or directly to Garnet for evaluation and
service. Whenever direct factory evaluation, service or replacement is necessary, the customer must first, by
either letter or phone, obtain a Returned Material Authorization (RMA) from Garnet Technologies directly. No
material may be returned to Garnet without an RMA number assigned to it or without proper factory
authorization. Any returns must be returned freight prepaid to: Garnet Technologies Inc., Suite 8, 125 M&M
Ranch Road, Granbury, Texas, 76049. Returned warranted items will be repaired or replaced at the discretion
of Garnet Instruments. Any Garnet items under the Garnet Warranty Policy that are deemed irreparable by
Garnet Technologies will be replaced at no charge or a credit will be issued for that item subject to the
customer's request.
If you do have a warranty claim or if the equipment needs to be serviced, contact the installation dealer. If you
do need to contact Garnet, we can be reached as follows:
Garnet Technologies Inc.
Suite 8, 125 M&M Ranch Road
Granbury, Texas, 76049
Email: sales@rvgauge.com
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