Problem Solution Guide - Dacor Millennia DO230S Use And Care Manual

Problem Solution Guide

Before you call for service, please review the chart below. If a failure code appears on the display, the oven
will beep continuously. Press the CANCEL • SECURE key to clear the beeps. The oven will not heat after it
displays a failure code. In this case, call a qualified appliance technician to repair the oven.
Problem
Nothing works.
Igniters do not spark.
No flame.
Burner goes out at low set-
ting.
Flame is distorted, yellow or
very large.
Igniter continues to spark
(click) after flame ignites.
Before You Call for Service
May Be Caused By
Range not connected to electri-
cal power.
Power is off.
Power outage.
Power not supplied to unit.
Wet or dirty igniter.
Igniter not working (no clicking
sound).
Wet or dirty igniter.
Gas is turned off.
Gas supply interrupted.
Low gas pressure.
Air intake holes obstructed.
Burner parts are dirty or
clogged.
Burner parts are not properly
positioned.
Range set up to use a different
type of gas (natural or LP) or
set up for different altitude.
Gas regulator is not installed or
faulty.
Burner is cold.
Flame distorted by air draft.
Wet or dirty igniter.
Burner parts wet or dirty.
Burner parts not properly posi-
tioned.
Power supply polarity is
reversed or not properly
grounded.
Have oven connected to a properly sized
electrical power supply by a qualified
technician.
Turn on power at circuit breaker or fuse
box. Check for tripped breaker or blown
fuse.
Contact power company.
See Nothing Works above.
Clean and dry igniter and burner assem-
bly according to Care and Cleaning
section.
See Igniters do not spark above.
Clean and dry according to Care and
Cleaning section.
Make sure the gas supply valve is in the
on position.
Contact gas company.
Contact gas company to have pressure
tested.
Remove obstructions.
Clean and dry according to Care and
Cleaning section.
Make sure burner is assembled according
to the Setting Up Your Range section.
Have a qualified service technician check
to make sure that the range is set up for
the type of gas and the correct altitude.
Have a qualified service technician check
the gas regulator.
Burners may continue to spark for up to
60 seconds when cold and set to low. See
Operating Your Range section for more
information on how to minimize.
Minimize any air drafts around the cook-
top. Close nearby windows.
Clean and dry according to Care and
Cleaning section.
Clean and dry according to Care and
Cleaning section.
Make sure burner is assembled according
to the Setting Up Your Range section.
Have a licensed electrician check the elec-
trical connections.
20
What to Do