BT Freestyle 65 User Manual page 46

Telephone problems
If you are still experiencing difficulties please call the Helpline on
43
Freestyle 65 User Guide ~ 5th Edition ~ 5th April '02 ~ 3950
Possible cause
Handset not registered.
Handset has not been assigned an
identity number.
You may be trying to use tone dialling
on a pulse dialling exchange.
You are connected to a PBX and are
not dialling the access code.
Telephone is not connected to the
telephone line.
The base ringer is set to off.
Line fault or faulty socket.
You are moving out of range.
The base unit or the handset are
too close to electrical equipment or
metal obstructions.
You may have pressed the
button first before storing the number.
You may have pressed a number key
on the handset after pressing the
handset will try to transfer the call to
another handset.
The handset needs recharging or
there is an incoming call.
Dirty contacts on base unit or
handset.
Solution
Register the handset, see page 35.
Please see page 36 to assign a
handset number.
See page 40 to change to pulse
dialling.
Use the PBX access code.
See page 40 for more information
on switchboard use.
Plug the telephone into the telephone
socket.
Set the base ringer setting to a
higher volume, see page 15.
Try the telephone on another socket
or another line. If the telephone
works, contact BT on 151, or your
telephone network operator for
repairs to the line or socket.
Move closer to the base unit.
Relocate the base unit or move
around with the handset until
reception improves.
Don't press the
storing numbers, see page 13.
Wait 30 seconds; the call will return
to the current handset.
button. The current Or press the
call will return immediately.
Replace the handset on the base unit,
ensuring that the base unit is
plugged in and that the
light is on.
Clean the contacts with a dry cloth.
Heavy soiling can be removed with
a pencil eraser.
button when
button and the
.