Patton SmartNode 5530 Series User Manual

Patton SmartNode 5530 Series User Manual

Enterprise session border controller and integrated access device
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SmartNode 5530 Series
Enterprise Session Border Controller
and Integrated Access Device
User Manual
This is a Class A device and is not intended for use in a residential environment.
REGULATORY MODEL NUMBER: 13269D4-001
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN5530-UM, Rev. F
Revised: March 12, 2019

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Summary of Contents for Patton SmartNode 5530 Series

  • Page 1 SmartNode 5530 Series Enterprise Session Border Controller and Integrated Access Device User Manual This is a Class A device and is not intended for use in a residential environment. REGULATORY MODEL NUMBER: 13269D4-001 Sales Office: +1 (301) 975-1000 Technical Support:...
  • Page 2 Copyright © 2014–2019, Patton Electronics Company. All rights reserved. The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document. Warranty Information The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
  • Page 3 ........................36 Contacting Patton for Assistance Compliance Information .
  • Page 4: Table Of Contents

    Software tools ..............................27 Power source ..............................27 Location and mounting requirements ......................27 Installing the Patton SmartNode eSBC/IAD ......................27 Placing the SmartNode device .........................27 Installing cables ...............................28 Configuration............................31...
  • Page 5 ........................36 Contacting Patton for Assistance Introduction ................................37 Contact information..............................37 Contacting Patton Technical Services for Free Support ...................37 Warranty Service and Returned Merchandise Authorizations (RMAs)..............37 Warranty coverage ............................37 RMA numbers ..............................38...
  • Page 6 SmartNode 5530 User Manual Table of Contents Fiber Ports (/F models only) ..........................55 ISDN BRI (NT/Net or TE/User) ports (0/0–0/7)....................55 ..................... .56 SmartNode SN5530 Factory Configuration Introduction ................................57...
  • Page 7 List of Figures SmartNode SN5530 Series eSBC and IAD ........... . 15 Examples of SN5530 rear panels .
  • Page 8 List of Tables General conventions ..............13 Rear panel ports .
  • Page 9: About This Guide

    Chapter 4 on page 31 provides quick-start procedures for configuring the SmartNode eSBC/IAD • Chapter 5 on page 36 contains information on contacting Patton technical support for assistance • • Appendix A on page 39 contains compliance and regulatory information for the eSBC/IAD •...
  • Page 10: Precautions

    CAUTION Safety when working with electricity The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel. WARNING Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected.
  • Page 11: Deutsch

    SmartNode 5530 User Manual For units with an external power adapter, the adapter shall be a listed Limited Power Source. WARNING Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution when near WAN ports.
  • Page 12: General Observations

    SmartNode 5530 User Manual • Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan- nung im Gerät an, wenn das Netzkabel angeschlossen ist. WARNUNG • Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge- lassene Stromquelle mit begrenzter Leistung erfüllen.
  • Page 13: Typographical Conventions Used In This Document

    SmartNode 5530 User Manual Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from moisture, vapors, and aggressive liquids • Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1.
  • Page 14: General Information

    Chapter 1 General Information Chapter contents SmartNode SN5530 Overview ..........................15 Model Code Conventions ..........................16 Rear panel ports ..............................17 Front panel LEDs ............................19...
  • Page 15: Smartnode Sn5530 Overview

    Figure 1. SmartNode SN5530 Series eSBC and IAD The SmartNode SN5530 consists of several models: see the complete SKU list on the corresponding product page on www.patton.com. All the SN5530 models come equipped with two 10/100/1000 Base-T Ethernet ports and with 2 up to 8 BRI T0/S0 ports.
  • Page 16: Model Code Conventions

    EUI stands for external universal input power supply For a complete listing of available models, refer to the SmartNode VoIP page Note https://www.patton.com/products/voip-comparison.asp Section “Rear panel ports” on page 17 includes examples of SN5530 rear panels and descriptions of the ports.
  • Page 17: Rear Panel Ports

    SmartNode 5530 User Manual 1 • General Information Rear panel ports Figure 2 shows examples of SN5530 rear panels. The ports are described in table 2 on page Figure 2. Examples of SN5530 rear panels SmartNode SN5530 Overview...
  • Page 18: Rear Panel Ports

    SmartNode 5530 User Manual 1 • General Information Table 2. Rear panel ports Port Description ETH 0/0 & ETH 0/1 Auto-MDX Fast-/Gigabit-Ethernet port, RJ-45 (see figure 2), connects the unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem).
  • Page 19: Front Panel Leds

    SmartNode 5530 User Manual 1 • General Information Front panel LEDs Figure 3 shows SmartNode SN5530 front panel LEDs. LED definitions are listed in table 3 on page r ts ic e SN5531/4BIS8VHP/EUI Voice Ports SN5531/8BIS16VHP/EUI SmartNode Figure 3. SmartNode SN5530 front panel LEDs SmartNode SN5530 Overview...
  • Page 20: Led Definitions

    On when the Ethernet is connected to a 1000Mb network. • Off when the Ethernet is connected to a 10Mb or 100Mb network or not connected AUX 1 On when connected to Patton Cloud AUX 2–AUX 4 Auxiliary LEDs for future use. SmartNode SN5530 Overview...
  • Page 21: Applications Overview

    Chapter 2 Applications Overview Chapter contents Introduction ................................22 Application—Edge Intelligence of Enterprise Communication ................22 How it works ............................23 Application—Multi-service ISDN, Secure VoIP and Data Routing Solution ............23...
  • Page 22: Introduction

    2 • Applications Overview Introduction Patton’s SmartNode eSBC/IAD deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional, secure and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited.
  • Page 23: Application-Multi-Service Isdn, Secure Voip And Data Routing Solution

    SmartNode 5530 User Manual 2 • Applications Overview How it works 1. Connect the SmartNode to the PSTN and legacy PBX, and configure the call router to pass all calls from the PBX to the PSTN and vice versa. This first step will not affect any uses in the enterprise 2.
  • Page 24 2 • Applications Overview Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage- ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort Internet connections. Application—Multi-service ISDN, Secure VoIP and Data Routing Solution...
  • Page 25: Smartnode Installation

    IP related information .............................26 Software tools ..............................27 Power source ..............................27 Location and mounting requirements ......................27 Installing the Patton SmartNode eSBC/IAD ......................27 Placing the SmartNode device .........................27 Installing cables ...............................28 Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI ports ..........28 Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ............28...
  • Page 26: Planning The Installation

    27 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 4.
  • Page 27: Software Tools

    If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
  • Page 28: Installing Cables

    On Lifeline Relay models (/R option) the PSTN line should be connected to Note BRI 0/0 and a terminal to BRI 0/1 to benefit from the lifeline function. (See the full list of models on www.patton.com). For details on the BRI port pinout and ISDN cables, refer to Appendix C, “Cabling”...
  • Page 29: Installation Cable Requirements For The Dsl Wan Cable (Sn5530/2G, /4G, /Ava, /Avb Models)

    2 on page 17). There are no user-serviceable parts in the power supply section of the model SN5530. Contact Patton Electronics Technical Support at support@patton.com for more information CAUTION 2. Verify that the AC power cord included with your device is compatible with local standards. If it is not, refer to “Contacting Patton for Assistance”...
  • Page 30: Power Leds

    If a port is switched to TE mode, line power is switched off. A total of 4W are available. Congratulations, you have finished installing the SmartNode Enterprise Session Border Controller! Now go to Chapter 4, “Initial Configuration” on page 31. Installing the Patton SmartNode eSBC/IAD...
  • Page 31: Initial

    Chapter 4 Initial Configuration Chapter contents Introduction ................................32 Connecting the SmartNode to Your Laptop PC ....................32 Configure the Desired IP Address..........................33 Factory-default IP Settings ..........................33 Login ................................33 Changing the WAN IP address ........................33 Connecting the SmartNode to the Network ......................34 Loading the Configuration (optional)........................35 Additional Information...
  • Page 32: Introduction

    SmartNode 5530 User Manual 4 • Initial Configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: If you haven’t already installed the SmartNode, refer to Chapter 3, "Smart- Note Node Installation"...
  • Page 33: Configure The Desired Ip Address

    SmartNode 5530 User Manual 4 • Initial Configuration Configure the Desired IP Address Factory-default IP Settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 5. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
  • Page 34: Connecting The Smartnode To The Network

    SmartNode 5530 User Manual 4 • Initial Configuration 192.168.1.1(ctx-ip)[Router]#interface WAN 192.168.1.1(if-ip)[WAN]#no ipaddress DHCP 192.168.1.1(if-ip)[WAN]#ipaddress WAN 172.16.1.99/24 2002-10-28T00:09:40 : LOGINFO : Link down on interface WAN. 2002-10-29T00:09:40 : LOGINFO : Link up on interface WAN. 172.16.1.99(if-ip)[WAN]# Copy this modified configuration to you new start-up configuration. This will store your changes in non-volatile memory.
  • Page 35: Loading The Configuration (Optional)

    Patton provides a collection of configuration templates on the support page at: http://www.patton.com/support/kb.asp —one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode. Simply download the configuration note that matches your application to your PC.
  • Page 36: Contacting Patton For Assistance

    Chapter 5 Contacting Patton for Assistance Chapter contents Introduction ................................37 Contact information..............................37 Contacting Patton Technical Services for Free Support ...................37 Warranty Service and Returned Merchandise Authorizations (RMAs)..............37 Warranty coverage ............................37 Out-of-warranty service ..........................38 Returns for credit ............................38 Return for credit policy ..........................38...
  • Page 37: Introduction

    (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
  • Page 38: Rma Numbers

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 39: A Compliance Information

    Appendix A Compliance Information Chapter contents Compliance ................................40 ................................40 Safety ................................40 Radio and TV Interference (FCC Part 15) ......................40 EC Declaration of Conformity ..........................40 Authorized European Representative ........................40 ISDN Compliance ..............................41...
  • Page 40: Compliance

    SmartNode 5530 User Manual A • Compliance Information Compliance • FCC Part 15, Class A • EN55032, Class A • EN55024 Safety • UL 62368-1/CSA C22.2 N0. 62368-1 • IEC/62368-1 • AS/NZS 62368-1 Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion.
  • Page 41: Isdn Compliance

    SmartNode 5530 User Manual A • Compliance Information ISDN Compliance The device is approved for connection to the public ISDN telecommunication network. For the ISDN connection to a carrier network, it shall be con- nected to a network termination device and not connected directly to an outside POTS line.
  • Page 42 Appendix B Specifications Chapter contents DSP..................................43 Voice Connectivity ..............................43 Data Connectivity ..............................43 WAN Interface (if applicable)..........................43 Voice Processing (signalling dependent) ........................45 Fax and modem support............................45 Voice Signalling..............................45 Voice Routing—Session Controller........................46 IP Services ................................46 Management .................................47 System ...................................47 Physical .................................47 Plastic Enclosure .............................47 Metal Enclosure ..............................47...
  • Page 43: B Specifications

    SmartNode 5530 User Manual B • Specifications Refer to the software feature matrix for the most up-to-date specifications. Note One 4, 8 or 16-channel DSP (depending on model) Voice Connectivity 2, 4 or 8 ISDN BRI S0/T0 (S/T), 4-wire RJ-45 ports NT/TE configurable per port Point-to-point, point-to-multipoint configurable Life-line bypass relay between port pairs BRI 0/0 &...
  • Page 44 Calix E5-120 Ericsson Telecom AB EDN612nm Adtran, Inc. IU VDSL48J3:ME Adtran, Inc. Adtran TA1248V Alcatel-Lucent ABLT-D Fiber (/F models) • 100Mbps and 1000Mbps Fiber SFP. • (For a list of tested SFP modules, refer to http:// www.patton.com/products/sfpmodules.asp) WAN Interface (if applicable)
  • Page 45: Voice Processing (Signalling Dependent)

    SmartNode 5530 User Manual B • Specifications Voice Processing (signalling dependent) Four, eight, or 16 full-duplex channels with voice CODECS: • G.711 A-Law/-Law (64 kbps) • G.722 (64 kbps) • G.726 (ADPCM 16,24,32,40 kbps) • G.723.1 (5.3 or 6.3 kbps) •...
  • Page 46: Voice Routing-Session Controller

    SmartNode 5530 User Manual B • Specifications Configurable progress tones Voice Routing—Session Controller Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: • Interface • Calling/called party number • Time of day, day of week, date •...
  • Page 47: Management

    SmartNode 5530 User Manual B • Specifications Management Patton Cloud Management Web-based GUI; Trinity WEB Wizard Industry standard CLI with remote Telnet and SSH access, fully documented TR-069 for configuration & firmware provisioning through auto-configuration server (ACS) Radius, TACACS+ HTTP web management and firmware loading TFTP configuration &...
  • Page 48: Cabling

    Appendix C Cabling Chapter contents Introduction ................................49 Serial Console................................49 Ethernet ................................50 ISDN BRI ................................51...
  • Page 49: Introduction

    POTS line. CAUTION o le Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode Series device Cross-over cable Figure 9. Connecting a serial terminal Console Connection settings: •...
  • Page 50: Ethernet

    SmartNode 5530 User Manual C • Cabling Ethernet Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN5530 are Auto-MDX. Use any straight or crossover cable to a host, hubs, switches, PCs or other devices.
  • Page 51: Isdn Bri

    SmartNode 5530 User Manual C • Cabling ISDN BRI The ISDN ports are connected to ISDN terminals (Phones, PBXs) or an ISDN NT using cables terminated with RJ-45 connectors. Use straight-through cables to connect to the S/T port of your NT or phones/PBX. The interconnecting cables shall be acceptable for external use an shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and...
  • Page 52 Appendix D Port pin-outs Chapter contents Introduction ................................53 Console port................................53 Ethernet ................................53 VDSL-ADSL Port (/A and /AVA & /AVB models only) ..................54 G.SHDSL EFM & ATM port (/2G and /4G models)...................54 Fiber Ports (/F models only) ..........................55 ISDN BRI (NT/Net or TE/User) ports (0/0–0/7)....................55...
  • Page 53: D Port Pin-Outs

    SmartNode 5530 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port (N/C) (N/C) (N/C) Pins 1 & 3 are connected together Figure 13. EIA-561 (RJ-45 8-pin) port N/C means no internal electrical connection. Note Console Connection Settings: 19200bps...
  • Page 54: Vdsl-Adsl Port (/A And /Ava & /Avb Models Only)

    SmartNode 5530 User Manual D • Port pin-outs Table 8. 1000Base-T RJ-45 Socket Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- VDSL-ADSL Port (/A and /AVA & /AVB models only) Table 9. VDSL-ADSL Port: RJ-45 connector Signal Ring Pins not listed are not used Note G.SHDSL EFM &...
  • Page 55: Fiber Ports (/F Models Only)

    SmartNode 5530 User Manual D • Port pin-outs Fiber Ports (/F models only) For tested and approved modules, please refer to the list of SFPs that Patton has tested at: http://www.patton.com/products/sfpmodules.asp ISDN BRI (NT/Net or TE/User) ports (0/0–0/7) The BRI phone port uses an 8-pin RJ-45 connector (the pinout shown in table Table 11.
  • Page 56: E Smartnode Sn5530 Factory Configuration

    Appendix E SmartNode SN5530 Factory Configuration Chapter contents Introduction ................................57...
  • Page 57: Introduction

    SmartNode 5530 User Manual E • SmartNode SN5530 Factory Configuration Introduction The factory configuration settings for SmartNode SN5530 can be obtained with the following command through the CLI; login: admin password: <Enter> 192.168.1.1>show config:shipping-config Refer to Chapter 4, "Initial Configuration" on page 31 for more details about IP address settings for initial configuration.
  • Page 58: Reset Button Functions

    Appendix F Reset Button Functions Chapter contents Introduction ................................59 Resetting the SmartNode device when it is operating and the Power LED is lit .............60 Resetting the SmartNode device when it is initially powered off ................60 Very exceptional case - minimal config recovery ....................61...
  • Page 59: Introduction

    SmartNode 5530 User Manual F • Reset Button Functions Introduction The Reset button (see figure 14) is used to do the following: • Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the Power LED is lit” on page 60) •...
  • Page 60: Resetting The Smartnode Device When It Is Operating And The Power Led Is Lit

    This procedure should only be performed if the SmartNode device is not booting properly. It should used by trained Smart- Node technicians and Patton Support personnel only. CAUTION If the SmartNode device is not booting properly, the Reset button may remedy the problem by switching to the backup image.
  • Page 61: Very Exceptional Case - Minimal Config Recovery

    60, the SmartNode device is still not operational, the following may remedy the problem by erasing the entire contents of flash memory (no exceptions). However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section “Warranty Service and Returned Merchandise Authoriza- tions (RMAs)”...
  • Page 62 SmartNode 5530 User Manual F • Reset Button Functions 5. Once booted up, the device will run using the “minimal-config”: #----------------------------------------------------------------# # Minimal configuration file #----------------------------------------------------------------# cli version 4.00 telnet-server shutdown ssh-server no shutdown web-server http shutdown web-server https shutdown context ip ROUTER interface LAN ipaddress LAN 192.168.200.10/24...
  • Page 63: G End User License Agreement

    Appendix G End User License Agreement Chapter contents End User License Agreement ..........................64 1. Definitions ..............................64 2. Title ................................64 3. Term ................................64 4. Grant of License ............................64 5. Warranty ..............................65 6. Termination ..............................65 7. Notices ...............................65 8. Other Licenses ............................65 9.
  • Page 64: End User License Agreement

    End User agrees to the following conditions: 1. Definitions “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves. “Program(s)” shall mean all software, software documentation, source code, object code, or executable code.
  • Page 65: Warranty

    Program(s), even if Patton Electronics Company has been advised of the possi- bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen- tial or incidental damages, the above limitation may not apply to you.
  • Page 66: Unenforceable Provisions

    State of Maryland, USA for any dispute arising under or relating to this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris- diction where User resides, does business, or has assets.

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