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SmartNode 5501
Enterprise Session Border Controller
User Manual
This is a Class A device and is not intended for use in a residential environment.
REGULATORY MODEL NUMBER: 13269D4-001
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN5501-UM, Rev. C
Revised: January 25, 2019
:
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Table of Contents
Related Manuals for Patton SmartNode 5501
Summary of Contents for Patton SmartNode 5501
- Page 1 SmartNode 5501 Enterprise Session Border Controller User Manual This is a Class A device and is not intended for use in a residential environment. REGULATORY MODEL NUMBER: 13269D4-001 Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com...
- Page 2 Copyright © 2017–2019, Patton Electronics Company. All rights reserved. The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document. Warranty Information The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
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Page 3: Summary Table Of Contents
Port pin-outs SmartNode 5501 Factory Configuration ......................47 . -
Page 4: Table Of Contents
............................14 General Information SmartNode 5501 Overview ...........................15 SmartNode 5501 Rear Panel ...........................15 SmartNode 5501 Front Panel .........................17 Applications Overview . - Page 5 SmartNode 5501 User Manual Table of Contents Introduction ................................32 Contact information..............................32 Contacting Patton Technical Services for Free Support ...................32 Warranty Service and Returned Merchandise Authorizations (RMAs)..............32 Warranty coverage ............................32 RMA numbers ..............................33 ...........................34...
- Page 6 SmartNode 5501 User Manual Table of Contents 2. Title ................................54 3. Term ................................54 4. Grant of License ............................54 5. Warranty ..............................55 6. Termination ..............................55 7. Notices ...............................55 8. Other Licenses ............................55 9. Unenforceable Provisions ..........................56 10. Governing Law ............................56 11. Waiver...
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Page 7: List Of Figures
SmartNode 5501 typical application ........ -
Page 8: List Of Tables
SmartNode 5501 LEDs ........ -
Page 9: About This Guide
About this guide This guide describes the SmartNode 5501 Enterprise Session Border Controller (eSBC) hardware, installation and basic configuration. For detailed software configuration information refer to the Trinity Software Configu- ration Guide and the available Knowledgebase, as well as the Wizard portal. -
Page 10: Safety When Working With Electricity
CAUTION Safety when working with electricity The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel. WARNING Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected. -
Page 11: Deutsch
SmartNode 5501 User Manual Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution when near WAN ports. When detaching the cables, detach the end away from the Smart- WARNING Node first. -
Page 12: General Observations
SmartNode 5501 User Manual In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden. - Page 13 SmartNode 5501 User Manual Table 1. General conventions (Continued) Convention Meaning The leading SN on a command line represents the nodename of the SmartNode An hash sign at the beginning of a line indicates a comment line.
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Page 14: General Information
Chapter 1 General Information Chapter contents SmartNode 5501 Overview ...........................15 SmartNode 5501 Rear Panel ...........................15 Ports descriptions ............................16 SmartNode 5501 Front Panel .........................17... -
Page 15: Smartnode 5501 Overview
*Supported under ideal conditions. Transcoding, debugging, and/or IP routing reduce processing capacity. SmartNode 5501 Rear Panel The SmartNode 5501 is a compact Enterprise Session Border Controller that supports up to 200 VoIP or Fax calls, by using either G.711, G.722, T.38 or any other codec as indicated under section “Voice Processing (sig-... -
Page 16: Sn5501 Rear Panel
SmartNode 5501 User Manual 1 • General Information Figure 2. SN5501 rear panel Ports descriptions The SmartNode 5501 rear panel ports are described in table 2. Table 2. Rear panel button and ports Button/Port Description ETH 0/0 & ETH 0/1 Auto-MDX Fast-/Gigabit-Ethernet port, RJ-45 (see... -
Page 17: Smartnode 5501 Front Panel
SmartNode 5501 User Manual 1 • General Information SmartNode 5501 Front Panel Figure 3. SmartNode 5501 front panels Figure 3 shows SmartNode 5501 LEDs, the LED definitions are listed in table 3 on page 18. SmartNode 5501 Overview... -
Page 18: Smartnode 5501 Leds
SmartNode 5501 User Manual 1 • General Information Table 3. SmartNode 5501 LEDs Description If an error occurs, all LEDs will flash solid for MORE Note than 5 seconds before the device reboots Power When lit, indicates power is applied. Blinks fast during bootloader phase and blinks slow during boot process of Trinity Software. -
Page 19: Applications Overview
Chapter 2 Applications Overview Chapter contents Introduction ................................20 Typical Application ...............................20... -
Page 20: Introduction
2 • Applications Overview Introduction Patton’s SmartNode eSBC deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional, secure and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited. -
Page 21: Smartnode
IP related information .............................22 Software tools ..............................23 Power source ..............................23 Location and mounting requirements ......................23 Installing the Patton SmartNode eSBC .........................23 Placing the SmartNode device .........................23 Installing cables ...............................24 Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ............24 Connecting the Power Supply... -
Page 22: Installation
23 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table Table 4. -
Page 23: Software Tools
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. -
Page 24: Installing Cables
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables The SmartNode 5501 has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable. -
Page 25: Power Led
SmartNode 5501 User Manual 3 • SmartNode Installation Figure 5. Power LED 4. Verify that the green Power LED is lit (see figure 5). Blinks fast during bootloader phase and blinks slow during boot process of Trinity Software. Becomes solid when the system is up and running. -
Page 26: Initial Configuration
Chapter 4 Initial Configuration Chapter contents Introduction ................................27 Connecting the SmartNode to Your Laptop PC ....................27 Configure the Desired IP Address..........................28 Factory-default IP Settings ..........................28 Login ................................28 Changing the WAN IP address ........................28 Connecting the SmartNode to the Network ......................29 Loading the Configuration (optional)........................30 Additional Information... -
Page 27: Introduction
CAUTION mechanical serviceability. The SmartNode 5501 is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see figure Figure 6. Connecting the SmartNode to your Laptop PC The SmartNode comes with a built-in DHCP server to simplify configuration. -
Page 28: Configure The Desired Ip Address
SmartNode 5501 User Manual 4 • Initial Configuration Configure the Desired IP Address Factory-default IP Settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 5. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask. -
Page 29: Connecting The Smartnode To The Network
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart- Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 5501 is equipped with Auto-MDX Ethernet ports, so you can use straight through or crossover cables for host or hub/switch connec- tions. -
Page 30: Loading The Configuration (Optional)
Patton provides a collection of configuration templates on the support page at: http://www.patton.com/support/kb.asp —one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode. Simply download the configuration note that matches your application to your PC. -
Page 31: Contacting Patton For Assistance
Chapter 5 Contacting Patton for Assistance Chapter contents Introduction ................................32 Contact information..............................32 Contacting Patton Technical Services for Free Support ...................32 Warranty Service and Returned Merchandise Authorizations (RMAs)..............32 Warranty coverage ............................32 Out-of-warranty service ..........................33 Returns for credit ............................33 Return for credit policy ..........................33... -
Page 32: Introduction
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems. -
Page 33: Rma Numbers
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs) -
Page 34: A Compliance Information
Appendix A Compliance Information Chapter contents Compliance ................................35 ................................35 Safety ................................35 Radio and TV Interference (FCC Part 15) ......................35 EC Declaration of Conformity ..........................35 Authorized European Representative ........................35... -
Page 35: Compliance
SmartNode 5501 User Manual A • Compliance Information Compliance • FCC Part 15, Class A • EN55032, Class A • EN55024 Safety • UL 62368-1/CSA C22.2 N0. 62368-1 • IEC/62368-1 • AS/NZS 62368-1 Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in... -
Page 36: Specifications
Appendix B Specifications Chapter contents DSP..................................37 Data Connectivity ..............................37 Voice Processing (signalling dependent) ........................37 Fax and modem support............................37 Voice Signalling..............................37 Voice Routing—Session Controller........................38 IP Services ................................38 Management .................................38 System ...................................39 Physical .................................39... -
Page 37: Dsp
SmartNode 5501 User Manual B • Specifications Refer to the software feature matrix for the most up-to-date specifications. Note One or two 16-channel DSPs (depending on model) Data Connectivity Two 10/100/1000Base-TX Ethernet ports All ports full duplex, autosensing, auto-MDX Voice Processing (signalling dependent) 8 or 16 full-duplex SIP Calls with transcoding: •... -
Page 38: Voice Routing-Session Controller
SmartNode 5501 User Manual B • Specifications Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice Routing—Session Controller Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: • Interface • Calling/called party number •... -
Page 39: System
SmartNode 5501 User Manual B • Specifications TFTP configuration & firmware loading HTTPS configuration & firmware provisioning SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Secure Auto-provisioning System Dual Core CPU Broadcom BCM53012 operating at 1GHz Memory: •... -
Page 40: Cabling
Appendix C Cabling Chapter contents Introduction ................................41 Serial Console................................41 Ethernet ................................42... -
Page 41: Introduction
SmartNode 5501 User Manual C • Cabling Introduction This section provides information on the cables used to connect the SmartNode to the existing network infra- structure and to third party products. Serial Console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in... -
Page 42: Ethernet
SmartNode 5501 User Manual C • Cabling Ethernet Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN5501 are Auto-MDX. Use any straight or crossover cable to a host, hubs, switches, PCs or other devices. -
Page 43: Typical Ethernet Straight-Through Cable Diagram For 1000Base-T
SmartNode 5501 User Manual C • Cabling Figure 10. Typical Ethernet straight-through cable diagram for 1000Base-T Ethernet... -
Page 44: D Port Pin-Outs
Appendix D Port pin-outs Chapter contents Introduction ................................45 Console port................................45 Ethernet ................................45... -
Page 45: Introduction
SmartNode 5501 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Figure 11. EIA-561 (RJ-45 8-pin) port N/C means no internal electrical connection. Note Console Connection Settings: 19200bps •... -
Page 46: 1000Base-T Rj-45 Socket
SmartNode 5501 User Manual D • Port pin-outs Table 7. 1000Base-T RJ-45 Socket Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- Ethernet... -
Page 47: E Smartnode 5501 Factory Configuration
Appendix E SmartNode 5501 Factory Configuration Chapter contents Introduction ................................48... -
Page 48: Introduction
SmartNode 5501 User Manual E • SmartNode 5501 Factory Configuration Introduction The factory configuration settings for SmartNode 5501 can be obtained with the following command through the CLI; login: admin password: <Enter> 192.168.1.1>show config:shipping-config Refer to Chapter 4, "Initial Configuration"... - Page 49 Appendix F Reset Button Functions Chapter contents Introduction ................................50 Resetting the SmartNode device when it is operating and the Power LED is lit .............50 Resetting the SmartNode device when it is initially powered off ................51 Very exceptional case—minimal config recovery .....................51...
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Page 50: F Reset Button Functions
SmartNode 5501 User Manual F • Reset Button Functions Introduction The Reset button (see figure 12) is used to do the following: • Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the Power LED is lit”... -
Page 51: Resetting The Smartnode Device When It Is Initially Powered Off
51, the SmartNode device is still not operational, the following may remedy the problem by erasing the entire contents of flash memory (no exceptions). However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section “Warranty Service and Returned Merchandise Authoriza- tions (RMAs)”... -
Page 52: Using The Reset Button To Switch To Erase Flash Memory
SmartNode 5501 User Manual F • Reset Button Functions The following procedure is NOT standard and is NOT to be used to perform a factory reset. It should ONLY be used as a last resort for a minimal recovery of the device when it is in an unde- IMPORTANT “Resetting the Smart-... -
Page 53: G End User License Agreement
Appendix G End User License Agreement Chapter contents End User License Agreement ..........................54 1. Definitions ..............................54 2. Title ................................54 3. Term ................................54 4. Grant of License ............................54 5. Warranty ..............................55 6. Termination ..............................55 7. Notices ...............................55 8. Other Licenses ............................55 9. -
Page 54: End User License Agreement
End User agrees to the following conditions: 1. Definitions “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves. “Program(s)” shall mean all software, software documentation, source code, object code, or executable code. -
Page 55: Warranty
Program(s), even if Patton Electronics Company has been advised of the possi- bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen- tial or incidental damages, the above limitation may not apply to you. -
Page 56: Unenforceable Provisions
State of Maryland, USA for any dispute arising under or relating to this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris- diction where User resides, does business, or has assets.