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SmartNode™ 5300 Series
Enterprise Session Border
Controller (eSBC)/Integrated
Access Device (IAD)
User Manual
This is a Class A device and is not intended for use in a residential environment.
REGULATORY MODEL NUMBER: 13269D4-001
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN5300-UM, Rev. E
Revised: January 25, 2019
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Table of Contents
Related Manuals for Patton SmartNod 5300 Series
Summary of Contents for Patton SmartNod 5300 Series
- Page 1 This is a Class A device and is not intended for use in a residential environment. REGULATORY MODEL NUMBER: 13269D4-001 Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN5300-UM, Rev. E Revised: January 25, 2019...
- Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
- Page 3 Initial Contacting Patton for Assistance ........................32 .
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Page 4: Table Of Contents
Table of Contents About This Guide ................................ 8 Audience................................. 8 Structure................................. 8 Precautions ................................9 Safety when working with electricity ......................... Deutsch ................................10 General observations ............................11 Typographical conventions used in this document ....................12 ............................13 General Information SmartNode SN5300 Series Overview ........................14... - Page 5 ........................32 Contacting Patton for Assistance Introduction ................................33 Contact information..............................33 Contacting Patton Technical Services for Free Support ...................33 Warranty Service and Returned Merchandise Authorizations (RMAs)..............33 Warranty coverage ............................33 Out-of-warranty service ..........................34...
- Page 6 SmartNode 5300 User Manual Table of Contents Console Port................................45 Ethernet ................................45 G.SHDSL-EFM/ATM Port ..........................46 SmartNode SN5300 Series Factory Configuration ................... . .47 Introduction ................................48 .
- Page 7 List of Figures SmartNode SN5300 ..............14 SmartNode SN5300 rear panel (non G.SHDSL.bis) .
- Page 8 List of Tables General conventions ..............12 SmartNode SN5300 Models .
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Page 9: About This Guide
Chapter 4, starting on page 26, provides quick-start procedures for configuring the SmartNode Chapter 5, starting on page 32, contains information on contacting Patton technical support for assistance • Appendix A, starting on page 35, contains compliance information for the SmartNode •... -
Page 10: Precautions
WARNING Safety when working with electricity The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel. WARNING Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected. -
Page 11: Deutsch
SmartNode 5300 User Manual For AC powered units, ensure that the power cable used meets all applicable stan- dards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground. WARNING For units with an external power adapter, the adapter shall be a listed Limited Power Source. -
Page 12: General Observations
SmartNode 5300 User Manual • Das Gerät entält keine austauschbaren Komponenten und ist vom Benutzer nicht zu öffnen. Bei Systemen ohne Netzschalter und ohne externes Netzteil liegt Netzspan- nung im Gerät an, wenn das Netzkabel angeschlossen ist. WARNING • Bei Geräten mit externem Netzteil muss das Netzteil die Anforderungen an eine zuge- lassene Stromquelle mit begrenzter Leistung erfüllen. -
Page 13: Typographical Conventions Used In This Document
SmartNode 5300 User Manual Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from moisture, vapors, and aggressive liquids • Typographical conventions used in this document Procedures described in this manual use the following text conventions: Table 1. -
Page 14: General Information
General Information Chapter 1 Chapter contents SmartNode SN5300 Series Overview ........................14 SmartNode SN5300 Series Model Codes ......................15 SmartNode SN5300 Series Rear Panel ........................15 SmartNode SN5300 Rear Panel (non G.SHDSL.bis models) .................15 SmartNode SN5300 Rear Panel (G.SHDSL.bis models) ................16 SmartNode SN5300 Series Front Panels........................16 SmartNode SN5300 Front Panel (non G.SHDSL.bis models) ................16... -
Page 15: Smartnode Sn5300 Series Overview
SmartNode 5300 User Manual 1 • General Information SmartNode SN5300 Series Overview The SmartNode SN5300 Enterprise Session Border Controller (eSBC)/Integrated Access Device (IAD) (see figure 1) enables Universal SIP Trunking and provides a single Integrated Access Device with features like IP Routing, Redundancy, Security and a SIP registrar for survivability. -
Page 16: Smartnode Sn5300 Series Model Codes
SmartNode 5300 User Manual 1 • General Information SmartNode SN5300 Series Model Codes The SmartNode SN5300 Series consists of several models (see table 2). The models differ in terms of possess- ing a WAN interface or not. All models come equipped with four 10/100 Base-T Ethernet ports. Table 2. -
Page 17: Smartnode Sn5300 Rear Panel (G.shdsl.bis Models)
SmartNode 5300 User Manual 1 • General Information SmartNode SN5300 Rear Panel (G.SHDSL.bis models) The SmartNode SN5300 Series rear panel ports (see figure 3) are described in table Figure 3. SmartNode SN5300 rear panel (G.SHDSL.bis) Table 4. SmartNode SN5300 rear panel ports (G.SHDSL.bis) Port Description ETH 0/0 - 0/3... -
Page 18: Smartnode Sn5300 Front Panel (G.shdsl.bis Models)
SmartNode 5300 User Manual 1 • General Information Figure 4. SmartNode SN5300 front panel (non G.SHDSL.bis) Table 5. SmartNode SN5300 Front panel LEDs (non G.SHDSL.bis) Description If an error occurs, all LEDs will flash once per second. Note Power When lit, indicates power is applied. Ethernet (ETH) On when the Ethernet connection on the corresponding port has a link indication. -
Page 19: Smartnode Sn5300 Front Panel Leds (G.shdsl.bis)
SmartNode 5300 User Manual 1 • General Information Table 6. SmartNode SN5300 Front panel LEDs (G.SHDSL.bis) Description If an error occurs, all LEDs will flash once per second. Note Power When lit, indicates power is applied. Ethernet (ETH) On when the Ethernet connection on the corresponding port has a link indication. Flashes when data is received or transmitted at the corresponding Ethernet port. -
Page 20: Applications Overview
Chapter 2 Applications Overview Chapter contents Introduction ................................20 Typical applications...............................20... -
Page 21: Introduction
2 • Applications Overview Introduction Patton’s SmartNode VoIP Enterprise Session Border Controllers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional, secure, and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited. -
Page 22: Smartnode
Chapter 3 SmartNode Installation Chapter contents Planning the Installation............................22 Site Log ................................22 Network Information ............................22 Network Diagram ............................22 IP Related Information ...........................22 Software Tools ..............................23 AC Power Mains .............................23 Location and Mounting Requirements ......................23 Installing the SmartNode............................23 Placing the SmartNode ...........................23 Installing Cables ..............................23... -
Page 23: Planning The Installation
23 to install the device. Site Log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in Table Table 7. -
Page 24: Software Tools
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterrupted power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. -
Page 25: Connecting The 10/100 Base-T Ethernet Lan And Wan Cables
• SN5300. Contact Patton Electronics Technical support at (301) 975-1007, via WARNING our web site at www.patton.com, or by e-mail at support@patton.com, for more information. 1. Insert the female end of the AC power to the mains port. Installing the SmartNode... -
Page 26: Smartnode Sn5300 Power Led
2. Verify that the AC power cord included with your SmartNode is compatible with local standards. If it is not, refer to “Contacting Patton for Assistance” on page 32 to find out how to replace it with a compatible power cord. -
Page 27: Initial Configuration
Chapter 4 Initial Configuration Chapter contents Introduction ................................27 Connecting the SmartNode to Your Laptop PC ....................27 Connecting the SmartNode to Your Laptop PC via Console Access ..............28 Configuring the Desired IP Address ........................29 Factory-default IP Settings ..........................29 Login ................................29 Changing the WAN IP Address ........................29 Connecting the SmartNode to the Network ......................30... -
Page 28: Introduction
SmartNode 5300 User Manual 4 • Initial Configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: If you haven’t already installed the SmartNode, refer to chapter Note “SmartNode Installation”... -
Page 29: Connecting The Smartnode To Your Laptop Pc Via Console Access
SmartNode 5300 User Manual 4 • Initial Configuration Connecting the SmartNode to Your Laptop PC via Console Access The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt- age, current, anticipated temperature, flammability, and CAUTION... -
Page 30: Configuring The Desired Ip Address
SmartNode 5300 User Manual 4 • Initial Configuration Configuring the Desired IP Address Factory-default IP Settings The factory default configuration for the Ethernet interface and its IP addresses and network masks are listed in Table 8. The Ethernet port 0/0 is activated upon power-up. On this port the SmartNode has a static IP assigned also it acts as DHCP client to get an IP address assigned by a DHCP server in the network. -
Page 31: Connecting The Smartnode To The Network
CLIconfiguration reference Guide ). Loading the Configuration (optional) Patton provides a collection of configuration templates on the support page at www.patton.com/support/ kb.asp - one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode. -
Page 32: Additional Information
SmartNode 5300 User Manual 4 • Initial Configuration Configuration Reference Guide for information on configuring the Smart- Node device. In this example we assume the TFTP server on the host with the IP address Note 172.16.1.11 and the configuration named SN.cfg in the root directory of the TFTP server. -
Page 33: Contacting Patton For Assistance
Chapter 5 Contacting Patton for Assistance Chapter contents Introduction ................................33 Contact information..............................33 Contacting Patton Technical Services for Free Support ...................33 Warranty Service and Returned Merchandise Authorizations (RMAs)..............33 Warranty coverage ............................33 Out-of-warranty service ..........................34 Returns for credit ............................34 Return for credit policy ..........................34... -
Page 34: Introduction
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems. -
Page 35: Out-Of-Warranty Service
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs) -
Page 36: Compliance Information
Appendix A Compliance Information Chapter contents Compliance ................................36 ................................36 Safety ................................36 Radio and TV Interference (FCC Part 15) ......................36 EC Declaration of Conformity ..........................36 Authorized European Representative ........................36... -
Page 37: Compliance
SmartNode 5300 User Manual A • Compliance Information Compliance FCC Part 15, Class A • EN55032, Class A • EN55024 • Safety UL 62368-1/CSA C22.2 N0. 62368-1 • • IEC/62368-1 AS/NZS 62368-1 • Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion. -
Page 38: Specifications
Appendix B Specifications Chapter contents Data Connectivity ..............................38 Voice Processing (signaling dependent) .........................38 Fax and Modem Support............................38 Voice Signaling..............................38 IP Services ................................38 Management .................................38 Physical .................................39 WAN Interface (if applicable)..........................39 Identification of the SmartNode Devices via SNMP....................40... -
Page 39: Data Connectivity
SmartNode 5300 User Manual B • Specifications Data Connectivity All ports full duplex, auto-sensing, auto-MDX Voice Processing (signaling dependent) Up to 60 simultaneous SIP-to-SIP calls. The SN5300 does not have transcoding capabilities and is therefore doing codec negotiation between the 2 SIP endpoints. However the supported codec`s for signaling are as follows: •... -
Page 40: Physical
SmartNode 5300 User Manual B • Specifications Firmware loading by TFTP, HTTP, and HTTPs Configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Secure Auto-provisioning using HTTPs (root CA built in) TR-069 config file and software image provisioning Physical Dimensions: 7.3 x 6.6 x 1.62 in. -
Page 41: Identification Of The Smartnode Devices Via Snmp
Identification of the SmartNode Devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 10). Table 10. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN5300/4B/EUI .iso.org.dod.internet.private.enterprises.patton.products.sn5300.1 1.3.6.1.4.1.1768.100.4.27.1 SN5300/4B2G/EUI .iso.org.dod.internet.private.enterprises.patton.products.sn5300.3 1.3.6.1.4.1.1768.100.4.27.3 SN5300/4B4G/EUI .iso.org.dod.internet.private.enterprises.patton.products.sn5300.3 1.3.6.1.4.1.1768.100.4.27.4 According to table 10, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a... -
Page 42: Cabling
Appendix C Cabling Chapter contents Introduction ................................42 Console .................................42 Ethernet ................................42... -
Page 43: Introduction
SmartNode 5300 User Manual C • Cabling Introduction This section provides information on the cables used to connect the SmartNode and it`s interfaces to the exist- ing network infrastructure and to third party products. Console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in Figure The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt-... -
Page 44: Typical Ethernet Straight-Through Cable Diagram For 10/100Base-T
SmartNode 5300 User Manual C • Cabling Figure 14. Typical Ethernet straight-through cable diagram for 10/100Base-T Ethernet... - Page 45 Appendix D Port Pin-outs Chapter contents Introduction ................................45 Console Port................................45 Ethernet ................................45 G.SHDSL-EFM/ATM Port ..........................46...
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Page 46: D Port Pin-Outs
SmartNode 5300 User Manual D • Port Pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console Port Configuration settings: 19200 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG... -
Page 47: G.shdsl-Efm/Atm Port
SmartNode 5300 User Manual D • Port Pin-outs G.SHDSL-EFM/ATM Port Table 12. G.SHDSL-EFM/ATM Port RJ-45 connector Signal Pair Ring Ring Ring Ring G.SHDSL-EFM/ATM Port... -
Page 48: E Smartnode Sn5300 Series Factory Configuration
Appendix E SmartNode SN5300 Series Factory Configuration Chapter contents Introduction ................................48... -
Page 49: Introduction
DEFAULT no shutdown ssh-server use profile aaa DEFAULT no shutdown web-server http use profile aaa DEFAULT no shutdown server pool.ntp.org no shutdown dns-server no shutdown profile provisioning PF_PROVISIONING_CONFIG destination configuration activation reload immediate location 1 http://redirect.patton.com/ $(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.majo r);hwMinor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.min Introduction... - Page 50 SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration or);swDate=$(system.sw.date);productName=$(system.product.name);cliMajor=$(cli.m ajor);cliMinor=$(cli.minor);osName=Trinity;subDirTrinity=/Trinity;subDirSmart- Ware=;dhcp66=$(dhcp.66);dhcp67=$(dhcp.67) location 2 $(dhcp.66) location 3 $(dhcp.66)/$(system.mac).cfg location 4 http://$(dhcp.66)/$(dhcp.67) location 5 http://$(dhcp.66)/$(system.mac).cfg location 6 tftp://$(dhcp.66)/$(dhcp.67) location 7 tftp://$(dhcp.66)/$(system.mac).cfg profile voip DEFAULT codec 1 g711alaw64k rx-length 20 tx-length 20 codec 2 g711ulaw64k rx-length 20 tx-length 20 profile sip DEFAULT context ip ROUTER...
- Page 51 DEFAULT no shutdown ssh-server use profile aaa DEFAULT no shutdown web-server http use profile aaa DEFAULT no shutdown server pool.ntp.org no shutdown dns-server no shutdown profile provisioning PF_PROVISIONING_CONFIG destination configuration activation reload immediate location 1 http://redirect.patton.com/ $(system.mac);mac=$(system.mac);serial=$(system.serial);hwMajor=$(system.hw.majo r);hwMinor=$(system.hw.minor);swMajor=$(system.sw.major);swMinor=$(system.sw.min or);swDate=$(system.sw.date);productName=$(system.product.name);cliMajor=$(cli.m Introduction...
- Page 52 SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration ajor);cliMinor=$(cli.minor);osName=Trinity;subDirTrinity=/Trinity;subDirSmart- Ware=;dhcp66=$(dhcp.66);dhcp67=$(dhcp.67) location 2 $(dhcp.66) location 3 $(dhcp.66)/$(system.mac).cfg location 4 http://$(dhcp.66)/$(dhcp.67) location 5 http://$(dhcp.66)/$(system.mac).cfg location 6 tftp://$(dhcp.66)/$(dhcp.67) location 7 tftp://$(dhcp.66)/$(system.mac).cfg profile voip DEFAULT codec 1 g711alaw64k rx-length 20 tx-length 20 codec 2 g711ulaw64k rx-length 20 tx-length 20 profile sip DEFAULT context ip ROUTER...
- Page 53 SmartNode 5300 User Manual E • SmartNode SN5300 Series Factory Configuration port ethernet 0 3 bind switch-group DEFAULT ETHERNET_0_3 no shutdown port dsl 0 0 service-mode 8-wire mode cpe bind bridge-group LAN no shutdown mtu 1522 Introduction...
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Page 54: F Reset Button Functions
Appendix F Reset Button Functions Chapter contents Introduction ................................54 Resetting the SmartNode device when it is operating and the Power LED is lit .............54 Resetting the SmartNode device when it is initially powered off ................55... -
Page 55: Introduction
SmartNode 5300 User Manual F • Reset Button Functions Introduction The Reset button (see figure 16) is used to do the following: • Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the Power LED is lit”) •... -
Page 56: Resetting The Smartnode Device When It Is Initially Powered Off
55, the SmartNode device is still not operational, the following may remedy the problem by erasing the entire contents of flash memory (no exceptions). However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section “Warranty Service and Returned Merchandise Authoriza- tions (RMAs)”... -
Page 57: Using The Reset Button To Switch To Erase Flash Memory
SmartNode 5300 User Manual F • Reset Button Functions The following procedure is NOT standard and is NOT to be used to perform a factory reset. It should ONLY be used as a last resort for a minimal recovery of the device when it is in an unde- IMPORTANT “Resetting the Smart- fined state, and if the instructions in section... -
Page 58: G End User License Agreement
Appendix G End User License Agreement Chapter contents End User License Agreement ..........................57 1. Definitions ..............................57 2. Title ................................57 3. Term ................................57 4. Grant of License ............................57 5. Warranty ..............................58 6. Termination ..............................58 7. Notices ...............................58 8. Other Licenses ............................58 9. -
Page 59: End User License Agreement
End User agrees to the following conditions: 1. Definitions “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves. “Program(s)” shall mean all software, software documentation, source code, object code, or executable code. -
Page 60: Warranty
Program(s), even if Patton Electronics Company has been advised of the possi- bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen- tial or incidental damages, the above limitation may not apply to you. -
Page 61: Unenforceable Provisions
State of Maryland, USA for any dispute arising under or relating to this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris- diction where User resides, does business, or has assets.