The computers boot properly but I cannot use the mouse. What
can be the cause?
One of the following may be the case:
§ Please verify that the mouse is plugged into the DKVM-2/4 unit
properly.
§ Make sure the mouse works properly when plugged into a
computer directly. You will need to reboot the system to test
this.
§ Try using a different mouse.
§ Verify that the mouse complies with the PS/2 standard. A
combination mouse will work, but it must be set to PS/2 mode
and the correct serial mouse to PS/2 adapter must be used. A
serial mouse with a serial - PS/2 adapter will not work, since the
mouse signals do not comply with the PS/2 standard.
§ Make sure that the power adapter is plugged in at both ends
and that it is working correctly. Its rating must be 9V 600mA.
When I switch between computers, mouse movement becomes
random. What can be the cause?
One of the following may be the case:
§ Verify that your computers do not have more than one mouse
driver installed. Make sure that the driver is for a standard PS/2
or fully Microsoft compatible PS/2 mouse. Also check with the
mouse vendor to verify you are using the latest mouse driver.
§ Check your config.sys and autoexec.bat files (if you run
Windows that is) and verify that only one mouse driver is
loaded.
§ If a special mouse is used, such as a cordless or scrolling
mouse, make sure you use generic PS/2 mouse drivers. A non-
standard PS/2 mouse may have extensions on the PS/2
protocol that are not supported by the DKVM-2/4 unit.
§ Do not move the mouse or press any mouse buttons while
switching from one system to the other.
§ Try resetting the mouse by unplugging it from the DKVM-2/4
unit for about 3 seconds. Mouse movement will now be correct
again.
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