BT Diverse 4016 Micro User Manual

Digital cordless telephone answering machine

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Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Diverse 4016 Micro
User
Guide
Digital Cordless Telephone Answering Machine

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Table of Contents
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Summary of Contents for BT Diverse 4016 Micro

  • Page 1 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
  • Page 2: Diverse 4016 Micro ~ 3Rd Edition ~ 12Th Octoberr

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Please open this page for an ‘At a glance’ guide to your Diverse 4016 Micro.
  • Page 3: At A Glance

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 At a glance In use light Lights up when the handset is in use and flashes to indicate calls, Display messages, alarm calls and Displays the status of appointment reminders.
  • Page 4 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Handset display Answering machine ON Signal strength/range status Battery strength/charging status Idle display Menu Display options buttons Press this Option button Press this Option button to access the redial list.
  • Page 5: Table Of Contents

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 In this guide At a glance Additional features Alarm clock and appointments Menu structure Walk and Talk Main menu Room monitor Directory Handset settings Messages Call Barring Quick guide to handset...
  • Page 6: Menu Structure

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Menu structure Main menu As an alternative to the navigation button, you can use the menu by pressing MENU then the numbers of the function you want, for example MENU 44 to set the date.
  • Page 7 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Voice mail Set key 8-1-1 Mailbox Ans Machine Record memo Announcements 8-4-1 Rec Announce 8-4-2 Play Announce 8-4-3 Del Announce 8-4-4 Rec Anc Only 8-4-5 Play Anc Only...
  • Page 8: Directory

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Directory Press to open the Directory. After selecting an entry, and pressing the MENU button, the following functions are available. Display Number Delete Entry Copy Entry Speech Copy...
  • Page 9: Quick Guide To Handset

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Quick guide to handset Switch OFF the handset: Hold down (default is ON) Switch Keyguard Hold down on/off Make a call Redial a number to highlight the number...
  • Page 10: Quick Guide

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Quick guide Commonly used answering machine functions and settings Switch answering Menu Voice Mail Ans Machine machine on/off Play messages hold down Pause/continue hold down playback Skip forward to the...
  • Page 11: Quick Guide To Handset Display Icons

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Opens up the voice mail lists. Flashes to indicate new calls or messages.
  • Page 12: Introduction

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Introduction Unpacking your For your records Diverse 4016 Micro Date of purchase: If anything is missing, please contact Place of purchase: your place of purchase immediately. For guarantee purposes proof of...
  • Page 13: Safety Instructions

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Safety instructions Safety information General Cleaning Simply clean the handset, charger and Only use the power supply included with base unit with a damp (not wet) cloth, or the product.
  • Page 14: Setting Up

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Setting up Plug the power supply Please note that your handset is unit into the wall socket NOT registered to the base unit. The Diverse 4016 Micro handset can be easily registered once you complete the steps 1 to 4 below.
  • Page 15 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Connect the charger WARNING Under no circumstances should non-rechargeable batteries be used. Situate your charger close enough to Only use the approved batteries. a mains power socket so that the cable Using unapproved batteries will will reach.
  • Page 16 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Place the handset in the Battery performance charger After charging your handset battery pack for the first time, subsequent charging time is approximately 4-5 hours. The battery pack and case may become warm during charging.
  • Page 17: Headset

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Headset Out of range? If you go out of range of a base unit for a long time while your handset is To connect your headset switched ON, it may take more than 20 minutes to ‘find’...
  • Page 18 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Setting the date and time Signal strength The range of your Diverse base unit is 300 metres outdoors and up to 50 Press the Menu options button. Menu...
  • Page 19: Using The Telephone

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Using the telephone Preparatory dialling Note To exit a menu at any time, press the RED PHONE button. This will take Enter the phone number first. you back one step. Keep pressing it to If you make a mistake press return to the standby screen.
  • Page 20: Handsfree

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 If the handset is on the To adjust the handsfree volume charger, simply lift it up and speak. You do not need to During a call: press the GREEN PHONE Press the HANDSFREE button.
  • Page 21: Using The Directory

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Then press the 6 button to Note display If you need to replace the handset in For the full character map, the charger during a call, for see page 20.
  • Page 22: Character Map

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.
  • Page 23 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To dial a name and number in To edit a directory entry the directory Press the DOWN navigation Press the DOWN navigation button to open the directory. button to open the directory.
  • Page 24 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the Copy options button. Copy To copy an entry to another The entry is copied. You can handset now repeat these steps until you have copied all the entries You can copy individual you want.
  • Page 25 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 The receiving handset displays To delete the entire directory how many entries have been received. Any entries with the Press the DOWN navigation same number are duplicated button to open the directory.
  • Page 26: Redial

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the DOWN navigation To display the available button to scroll through the memory redial list and highlight the number you want to dial. You can see how much directory Press the GREEN PHONE memory is still unused.
  • Page 27: Secrecy

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To delete a number from the To switch secrecy on/off redial list During a call: Press the REDIAL options Press the LEFT navigation button. button. The microphone is switched off.
  • Page 28 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the Call All options Call All To transfer an external call button to page all the handsets between handsets registered to the base. Press the RED PHONE button...
  • Page 29 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To put an external caller on To switch 3-way conversation hold while you speak to on/off another handset Your Diverse 4016 Micro can hold 3-way calls between This enables you to ask another handsets.
  • Page 30 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To hold a 3-way conversation Providing the feature is switched on: Your handset display shows the line is In Use. Press the GREEN PHONE button, the other two callers...
  • Page 31: Caller Display And Other Select Services

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Caller Display and other Select Services IMPORTANT Note To use Caller Display you must first Calls that are ‘withheld’, ‘unavailable’ subscribe to a Caller Display Service or ‘international’ are not stored in the from your Network Provider.
  • Page 32 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To view the Calls list Missed Calls New Call 02/04 When you have new calls, the display flashes and the 08912345678 In Use light flashes. 12.07.2000 11:33 Press the ENVELOPE button.
  • Page 33 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To dial from the Calls list The display shows Copy to Dir . Press the OK options button. Press the ENVELOPE button. The number is copied. Press the DOWN navigation Enter the name.
  • Page 34: Call Waiting

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the OK options button. To delete the entire Calls list Press the UP/DOWN navigation button to highlight Press the ENVELOPE button. either Missed Calls or All Press the DOWN navigation Calls .
  • Page 35: Other Select Services

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Both callers numbers are now To withhold your number displayed on the handset. from being sent Press the UP/DOWN navigation button to toggle To withhold your number: between callers displayed on Press the Menu options button.
  • Page 36: Ring Back

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Ring Back To switch Call Waiting on/off If a number is engaged you may be You can choose whether to have able to tell your network to set automatic your Call Waiting service Ring Back.
  • Page 37 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the DOWN navigation To set Call Divert button to scroll to the next line. Press the Edit options button. Edit Note Enter the telephone number you want your calls diverted to.
  • Page 38: Additional Features

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Additional features Press the DOWN navigation Alarm clock and button to scroll to the next line. appointments Enter the time – hours/minutes – e.g. 0600 for 6.00am. To set the alarm clock Press the DOWN navigation button.
  • Page 39 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Display shows To switch off the alarm clock Set Appoints . Press the OK options button. You have set the alarm but do Press the LEFT or RIGHT not want it to ring every day.
  • Page 40 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the Menu options button. To cancel an appointment/ Menu anniversary call Press the DOWN navigation button until the display shows Calendar/Clock . Press the Menu options button.
  • Page 41: Walk And Talk

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Walk and Talk To switch Walk and Talk mode on and off Diverse 4000 series handsets can communicate with each other outside Press the Menu options button. Menu the range of the base unit.
  • Page 42: Room Monitor

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the DOWN navigation Room monitor button to move the cursor to the next line. You can use a handset as a room monitor. If a certain noise level is reached in the...
  • Page 43 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the Save options button Save to save the setting. Press the LEFT navigation button to open the Directory. Press the RED PHONE button until you reach the idle screen.
  • Page 44: Handset Settings

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Handset settings You can choose a range of settings to suit your personal preferences Press the RED PHONE To change the earpiece volume button until you reach the and loudspeaker volume idle display.
  • Page 45 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the LEFT or RIGHT Press the DOWN navigation navigation button to set the button until the display shows ringer melody you want. Ringer Settings . The melody is played and its Press the OK options button.
  • Page 46 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To change the display Press the Menu options button. Menu language Press the DOWN navigation button until the display shows Sound Settings . Press the Menu options button.
  • Page 47 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To switch Call vibrate on/off Press the Menu options button. Menu Press the DOWN navigation button until the display shows You can set your handset so H/Set Settings .
  • Page 48 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 The name can be up to 10 The settings after a reset will be: characters long. Handset volume Press the LEFT navigation Ringer volume button to display the list of Ringer melody handsets.
  • Page 49: Call Barring

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 If required, press DELETE Press the LEFT navigation options button to delete the button to display a list of existing entry. handsets. Enter the number you want. Press the UP or DOWN...
  • Page 50: Base Unit Settings

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Base Unit settings Press the DOWN navigation Base Unit PIN (Personal button to scroll to the next line. Identification Number) Enter the New PIN again to confirm. Your base unit PIN has a default setting...
  • Page 51 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Enter the PIN (original setting Press the OK options button. 0000 ). Press the Yes options button Press the OK options button. to confirm reset. Enter the emergency number Press the RED PHONE button you want –...
  • Page 52 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To set repeater mode You can extend the range of your base unit by purchasing a Diverse repeater. This boosts the signal and allows you to use your handset further away from the base unit.
  • Page 53: Using The Answering Machine

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Using the answering machine The answering machine is operated To switch the answering entirely from the handset so you will machine on and off need to put the handset to your ear to hear and follow instructions.
  • Page 54: Selecting An Outgoing Message

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Selecting an outgoing To select your own type of outgoing message message This is the greeting your callers hear You must first set the type of when your answering machine takes message you want before their call.
  • Page 55 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the End options button To record your own outgoing to stop recording. Your message recording is played back. To cancel recording, press the When you have selected what...
  • Page 56 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To play back your outgoing To delete your outgoing message message Press the Menu options button. If you delete your own outgoing Menu message, the pre-recording Press the DOWN navigation...
  • Page 57: Call Screening

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the OK options button. Note The display shows Delete Anc To switch call screening off for the only? . current call, press the RED PHONE button on the handset during the call.
  • Page 58: New Message Indicator

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 New message indicator To listen to your old messages When you have new messages, the Press the ENVELOPE button. In use light will flash and the display shows...
  • Page 59 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To delete individual messages, To mark old messages as ‘new’ see ‘Answering machine operation during playback’ When a message has been page 56. played back, it is seen as an old message and will be shown in the old messages counter.
  • Page 60: Call Director

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the DOWN navigation To play a memo message button until the display shows Save Entry . Press the OK options button Memo messages can be played to save one touch access to back in the same way as the mailbox.
  • Page 61: Additional Answering Machine Settings

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 • If it answers after 5 rings, To pick up a call to another you do not have new handset messages. So if you hear more than 3 rings,...
  • Page 62 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To adjust the message length To adjust the recording quality The pre-set message length is 120 seconds (2 minutes). You The factory setting is ‘long play’ can set the maximum message...
  • Page 63: Remote Access

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Remote access To access your answering machine from another phone You can operate your answering machine from any external Touchtone™ Dial your number. phone by phoning your Diverse 4016 Micro and entering your base unit PIN.
  • Page 64: Using Additional Handsets And Bases

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Using additional handsets and bases Up to six handsets can be registered Registering additional and operated from the Diverse 4016 handsets Micro base unit. This allows you to...
  • Page 65 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the DOWN navigation To register Diverse 2000/ button until the display shows 3000 series handsets and Register H/Set . other makes Press the OK options button. Press the DOWN navigation...
  • Page 66 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To de-register a handset To move between base units Press the LEFT navigation When your handset is registered to more than one button to display the list of users/handset numbers.
  • Page 67: Help

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply is plugged in and switched on at the base and the charger.
  • Page 68 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Handset does not ring. The ringer may be switched off. Hold down the button to switch the ringer back on. You cannot dial external numbers. Call barring may be set.
  • Page 69: Directory Entries

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Compatibility The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range. 4000 Classic handset...
  • Page 70: General Information

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 General information Within the 12-month guarantee period: Guarantee If you experience a problem with your product, prior to returning it, please Your Diverse 4016 Micro is guaranteed read the Help section beginning on...
  • Page 71: Switchboard Compatibility

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Any other instrument provided by BT To set the dialling mode may be assumed to have a REN of 1 unless stated otherwise. You need only adjust this...
  • Page 72 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 To set the recall time Note 100ms is the standard setting for most You need only adjust this setting UK switchboards. if your switchboard requires a different recall time to the pre-set recall time of 100ms which is standard for the UK.
  • Page 73: Setting Pauses

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Setting pauses Important When storing numbers in the Directory, you still need to enter the Note switchboard access code first. If you want to insert a pause into a...
  • Page 74 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Press the Menu options button. Menu Display shows Save entry . Press the OK options button to confirm the settings. Press the RED PHONE button until you reach the idle display.
  • Page 75: Index

    Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Index Belt clip dditional handsets and bases all Barring Alarm clock Call timer Answering machine Call Waiting 27, 32 call screening Caller Display delete a message Call Director...
  • Page 76 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Headset connection ate set Help Delete Holding calls all directory entries nternal calls entry in the calls list Internal handset number – change 46 entire calls list eyguard on/off...
  • Page 77 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 ange warning olume Recall time earpiece Receiving calls handset ringer and melody Redial handsfree/loudspeaker copy to directory alk and talk delete Withhold number dial a number in redial list...
  • Page 78 Diverse 4016 Micro ~ 3rd Edition ~ 12th Octoberr 2001 ~ 3667 Offices worldwide The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.

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