Kenwood KDC-BT620U Instruction Manual page 27

TROUBLESHOOTING
Symptom Remedy
Correct characters are not • This unit can only display uppercase letters, numbers,
displayed (e.g. album
name). • Depending on the display language you have selected
"NA FILE" Make sure the disc contains supported audio files.
( 30)
"NO DISC" Insert a playable disc into the loading slot.
"TOC ERROR" Make sure the disc is clean and inserted properly.
"PLEASE EJECT" Reset the unit. If this does not solve the problem,
consult your nearest service center.
"NO DEVICE" Connect a USB device, and change the source to USB
again.
"COPY PRO" A copy-protected file is played.
"UNSUPPORTED DEVICE" • Check whether the connected device is compatible
• Reattach the device.
"UNRESPONSIVE DEVICE" Make sure the device is not malfunction and reattach
the device.
"USB HUB IS NOT This unit cannot support a USB device connected via a
SUPPORTED" USB hub.
• The source does not The USB port is drawing more power than the design
change to "USB" when limit. Turn the power off and unplug the USB device.
you connect a USB device Then, turn on the power and reattach the USB device.
while listening to another If this does not solve the problem, turn the power off
source. and on (or reset the unit) before replacing with another
• "USB ERROR" appears. USB device.
and a limited number of symbols.
( 6), some characters may not be displayed
correctly.
with this unit and ensure the file systems are in
supported formats. ( 30)
Symptom Remedy
"NO MUSIC" Connect a USB device that contains playable audio files.
"iPod ERROR" • Reconnect the iPod.
• Reset the iPod.
• Sound cannot be heard • Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only
• If in [HAND MODE], relaunch the current media
from the Android
device.
• Restart the Android device.
• If this does not solve the problem, the connected
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and select the
• If this does not solve the problem, the connected
"NO DEVICE" or • Switch off the developer options on the Android
"READING" keeps
• Reconnect the Android device.
flashing.
• If this does not solve the problem, the connected
Playback is intermittent Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR"/
"NA DEVICE" • Restart the Android device.
application on the Android device and start playback.
player application or use another media player
application.
Android device is unable to route the audio signal to
unit. ( 30)
the Android device. ( 9)
appropriate control mode.
Android device does not support [BROWSE MODE].
( 30)
device.
Android device does not support [BROWSE MODE].
( 30)
ENGLISH
27