Kenwood KDC-BT620U Instruction Manual page 28

TROUBLESHOOTING
Symptom Remedy
"ADD ERROR" New station creation is unsuccessful.
"CHECK DEVICE" Check the Pandora application on your device.
"NO SKIPS" The skip limit has been reached.
"NO STATIONS" No stations are found.
"STATION LIMIT" The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your
device.
"CONNECT ERROR" Communication is unstable.
"RATING ERROR" Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
"THUMBS N/A" Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERROR" You try to access from a country which Pandora is not
deliverable.
"DISCONNECTED" USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is
• Connected via Bluetooth: The Bluetooth is
"CHECK APP" The Spotify application is not connected properly, or
user is not login. End the Spotify application and restart,
then login to your Spotify account.
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connecting to the head unit. Please wait.
disconnected. Please check Bluetooth connection and
make sure both the device and the unit are paired and
connected.
Symptom Remedy
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to
be made.
• Delete pairing information from both the unit and the
• Adjust the microphone unit's position. ( 14)
Echo or noise is heard during
• Check the [ECHO CANCEL] setting. ( 17)
a phone conversation.
Phone sound quality is • Reduce the distance between the unit and the
poor.
• Move the car to a place where you can get a better
Voice calling method is not • Use voice calling method in a more quiet
successful.
• Reduce the distance from the microphone when you
• Make sure the same voice as the registered voice tag
Sound is being interrupted • Reduce the distance between the unit and the
or skipped during playback
of a Bluetooth audio player. • Turn off, then turn on the unit and try to connect
• Other Bluetooth devices might be trying to connect to
• Check whether the connected Bluetooth audio player
The connected Bluetooth
audio player cannot be
controlled.
• Disconnect and connect the Bluetooth player again.
both the unit and Bluetooth device.
Bluetooth device, then perform pairing again. ( 15)
Bluetooth device.
signal reception.
environment.
speak the name.
is used.
Bluetooth audio player.
again.
the unit.
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)