Widex D-m CB User Instructions
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Widex D-m CB User Instructions

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USER INSTRUCTIONS
THE WIDEX DREAM™ FAMILY
D-m CB model
Behind-the-ear

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Summary of Contents for Widex D-m CB

  • Page 1 USER INSTRUCTIONS THE WIDEX DREAM™ FAMILY D-m CB model Behind-the-ear...
  • Page 2 YOUR HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: PROGRAMS  Master  Music  TV  Comfort  Phone  Zen SPECIAL PROGRAMS  Master + Zen  Master + Phone SMARTTOGGLE PROGRAMS ...
  • Page 3 NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before your start using your hearing aid.

  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Sound signals....................11 How to tell right from left................12 Turning the hearing aid on and off...............12 Putting on and removing your hearing aid..........13 Sound adjustment..................14 Programs......................
  • Page 5 EC directives....................47 FCC and IC statements..................47 SYMBOLS....................51...

  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.

  • Page 7: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
  • Page 8 Storage and transportation up to 60°C (140°F) with 10%-95% rH can be ac- cepted in shorter periods (duration of max. of 2 weeks). Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.widex.com.

  • Page 9: The Hearing Aid

    THE HEARING AID Indications for use The FASHION POWER model is indicated for individuals with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
  • Page 10 NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.

  • Page 11: Sound Signals

    1. Use the nail grip to gently swing the battery door open and remove the old battery. 2. Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.

  • Page 12: How To Tell Right From Left

    Program 5 Message/one long beep and two short beeps Zen+ Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them. Lost partner (Only available in 440-series) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear.

  • Page 13: Putting On And Removing Your Hearing Aid

    To turn off the hearing aid, push the battery lid down- wards. NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use. Putting on and removing your hearing aid To put on your hearing aid: 1.

  • Page 14: Sound Adjustment

    NOTE If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like, contact your hearing care professional. Removing the hearing aid Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube.

  • Page 15: Programs

    To turn the sound on again: ● Press the upper part of the volume key or ● Change program Any adjustment of the volume will be canceledwhen you turn off your hear- ing aid or if you change program. Programs PROGRAM Master Standard...
  • Page 16 SMARTTOGGLE PROGRAMS Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise NOTE If you have certain types of hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this.
  • Page 17 quiet when you are not required to hear surrounding sounds. Or, it may be used with amplification so that both the surrounding sounds and the gener- ated sounds (fractal tones and noise) are heard together. CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech.
  • Page 18 Directions for use The Zen program can be activated with a simple push of the program but- ton on the hearing aid (or on the remote control). Depending on how your hearing care professional has set up the program, you can access the Zen program by a "short-press"...
  • Page 19 Prior to any tinnitus management program, it is advisable that you seek medical attention to exhaust any medical or surgical treatment options. Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals. Contraindications The following symptoms are contraindicated for the use of hearing aids.

  • Page 20: Using A Telephone With Hearing Aids

    ● Perceived decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus Using a telephone with hearing aids When you use a phone, hold it against your head at an angle above your ear, rather than directly against the ear.

  • Page 21: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go UV to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right...
  • Page 22 When not in your ears leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set manual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.

  • Page 23: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX for easy landline use FM+DEX for streaming audio and FM signals UNI-DEX...

  • Page 24: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 25 NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear- ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.

  • Page 26: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink tech- nology as it is implemented in the DREAM™ hearing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna type Inductive an- Inductive an- Inductive an- Embedded tenna tenna tenna ceramic an-...
  • Page 27 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Range < 1 m remote < 1 m remote < 30 cm be- < 10 m be- unit to hear- unit to hear- tween hearing tween PC and - ing aid ing aid aid and TM- NOAHlink <...
  • Page 28 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Protocol Random Ac- Random Ac- Random Ac- Packet-based cess – no colli- cess – no colli- cess – no colli- protocol, time sion avoid- sion avoid- sion avoid- divided; se- ance ance ance cure Serial Port Profile (SPP)
  • Page 29 Surveillance of partner hearing aid – The hearing aid(s) will signal an alert (“partner check”) when a hearing aid battery has expired, or that one of the hearing aids has fallen off. In rare instances, a much stronger wireless source nearby may activate this alert.
  • Page 30 Radiated output power: 29 pW / -75 dBm Magnetic field strength: -54 dBμA/m @ 10 m Duty Cycle: < 5 % (averaged over 1 hour of operation) Simplex or semi duplex capability The radio receiver in the DREAM™ series hearing aid is using the same fre- quency and bandwidth as the transmitter.
  • Page 31 A built-in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission. A Cyclic Redundancy Check (CRC) to check data validity and correct errors. Guidance and manufacturer’s declaration Electromagnetic emissions The DREAM™...
  • Page 32 Emissions test Compliance Electromagnetic envi- ronment - guidance RF emissions Group 1 The DREAM™ hearing CISPR 11 aid uses RF energy only for its internal function. Therefore, its RF emis- sions are very low and are not likely to cause any interference in near- by electronic equip- ment.
  • Page 33 The DREAM™ series hearing aids are intended for use in the electromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment –...
  • Page 34 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Surge ± 1 kV line(s) to line(s) applicable *) applicable *) 61000-4-5 ± 2 kV line(s) to earth applicable *) Voltage dips, <5 % UT short interrup- (>95 % dip applicable *) applicable *) tions and voltage...
  • Page 35 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Power frequency 3 A/m 3 A/m Power frequency (50/60 Hz) mag- magnetic fields netic field should be at lev- els characteristic 61000-4-8 of a typical loca- tion in a typical commercial or hospital environ- ment...
  • Page 36 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Portable and mo- bile RF communi- cations equip- ment should be used no closer to any part of the DREAMTM series hearing aid, in- cluding cables, than the recom- mended separa- tion distance cal- culated from the...
  • Page 37 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Recommended separation dis- tance Conducted RF 3 Vrms 3 Vrms d = 1.2 ÖP 61000-4-6 150 kHz to 80 Radiated RF 3 V/m 3 V/m d = 1.2 ÖP 80 MHz to 800 61000-4-3 80 MHz to 2.5...
  • Page 38 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Where P is the maximum output power rating of the transmitter in watts (W) accord- ing to the trans- mitter manufac- turer and d is the recommended separation dis- tance in meters (m).
  • Page 39 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance Interference may occur in the vicini- ty of equipment marked with the following symbol: NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, ob- jects and people.
  • Page 40 Immunity Test IEC 60601 Compliance level Electromagnetic Test level environment – guidance a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur ra- dio, AM and FM radio broadcast and TV broadcast cannot be predicted the- oretically with accuracy.
  • Page 41 Rated maximum Separation distance according to frequency of transmit- output power of ter (m) transmitter 150 kHz to 80 80 MHz to 800 800 MHz to 2.5 d = 1.2 ÖP d = 1.2 ÖP d = 2.3 ÖP 0.01 0.12 0.12 0.23...
  • Page 42 Rated maximum Separation distance according to frequency of transmit- output power of ter (m) transmitter For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
  • Page 43 Standard Test type Note 47 CFR Part 15, subpart RF emissions USA Federal Communi- cations Commission (FCC) requirements for intentional radiators. EN 300 330-2 RF emissions incl. Spuri- EMC and radio spectrum V1.5.1 ous emission matters for Short Range Devices in the frequency range 9 kHz –...
  • Page 44 Standard Test type Note IEC 60118- Immunity International Product 13:2011 RF Near Field immunity std. for hearing aids to test ensure adequate im- munity to radio interfer- ence from cell tele- phones. ANSI C63.19-2007 Immunity American National RF Near Field immunity Standard Methods of test measurement of Com-...
  • Page 45 (i) Visible congenital or traumatic deformity of the ear. (ii) History of active drainage from the ear within the previous 90 days. (iii) History of sudden or rapidly progressive hearing loss within the previous 90 days. (iv) Acute or chronic dizziness. (v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
  • Page 46 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
  • Page 47 EC directives Directive 1999/5/EC Hereby, Widex A/S declares that this D-m CB is in compliance with the es- sential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity according to 1999/5/EC can be found at: http://widex.com/doc...
  • Page 48 IC: 5676B-DMCB Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 49 — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or oper- ating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Wi- dex could void the user’s authority to operate the equipment.
  • Page 50 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’in- tensité nécessaire à l’établissement d’une communication satisfaisante. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 51 SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 52 Symbol Title/Description CE mark The product is in conformity with the requirements set out in Eu- ropean CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spec- trum regulatory requirements for products supplied to the Aus- tralian or New Zealand market.
  • Page 56 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.: 9 514 0220 041 #05 9 514 0220 041 #05 CIB number: CIB288/0117 Issue: 2017-01...

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