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Call Display/Talking Call Display
Problem
Caller information is not
displayed.
Caller information is
displayed or announced
late.
Caller information is not
announced.
I cannot dial the phone
number edited in the caller
list.
Time on the unit has
shifted.
The 2nd caller's
information is not
displayed during an
outside call. (Visual Call
Waiting feature does not
function.)
PRS120C(en)_0121_ver110.pdf
Cause/solution
R You must subscribe to a Call Display service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone equipment
such as a Call Display box or cordless telephone line jack,
plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some areas.
Contact your service provider/telephone company for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your service provider/telephone company, the
unit may display or announce the caller's information at the
2nd ring or later.
R Move closer to the base unit.
R The handset ringer volume is turned off. Adjust it (page 13, 22).
R The Talking Call Display feature is turned off. Turn it on
(page 22).
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting (page 40).
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area code
is missing). Edit the phone number with another pattern
(page 34).
R Incorrect time information from incoming Call Display changes
the time. Set the time adjustment to "Manual" (off) (page 22).
R In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call Display
and Visual Call Waiting services.
45
Useful Information
45
2014/01/29
14:56:59
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