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Lenovo Solution Center enables you to troubleshoot and resolve computer problems. It combines diagnostic
tests, system information collection, security status, and support information, along with hints and tips for
optimal system performance.
When you are setting up your computer, the Lenovo Solution Center program prompts you to create
recovery media. You can use the recovery media to restore the storage drive to the factory default settings.
For additional information, see the Lenovo Solution Center help system.
Diagnosing problems with Lenovo Companion on the Windows 10 operating system
Lenovo Companion is preinstalled on your computer and also is available for download at:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and
print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips for optimal system
performance.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
http://www.lenovo.com/support
For additional information, see the Lenovo Companion help system.
Quick test programs
Run quick test programs to troubleshoot and resolve computer problems, especially when the computer
does not have the diagnostic program installed.
Lenovo provides the following quick test programs:
• Lenovo Hard Drive Quick Test: Use this program to troubleshoot and resolve internal storage problems.
• Lenovo Memory Quick Test: Use this program to troubleshoot and resolve memory module problems.
The quick test programs are applicable on the following operating systems:
®
®
• Microsoft
Windows
• Microsoft Windows 8.1
• Microsoft Windows 8
• Microsoft Windows 7
• Microsoft Windows XP
• Microsoft Windows Server
• Microsoft Windows Server 2008
To download and install a quick test program, go to
on the Web site.
To run a test using quick test program, do the following:
1. Go to the C:\SWTOOLS\ldiag directory.
2. Double-click the gui_lsc_lite.exe file.
10
®
2003
http://www.lenovo.com/diags
, and follow the instructions
.
Chapter 3
General checkout
27
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