Lexmark XC4100 Series User Manual page 114

Troubleshooting
Action
Step 2
a
Load the specified tray or feeder with the recommended paper
type.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Step 3
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Incorrect margins
A B C D
A B C D
A B C D
Action
Step 1
a
Squeeze and slide the paper guides to the correct position for
the size of the paper you are loading.
b
Resend the print job.
Are the margins correct?
Step 2
a
From the Paper menu on the control panel, check if the printer
is detecting the correct paper size.
b
Resend the print job.
Are the margins correct?
Yes No
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
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