Lexmark XC4100 Series User Manual page 109

Troubleshooting
Action
Step 1
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Is the printer still printing blank or white pages?
Step 2
Replace the imaging unit or imaging kit, and then resend the print
job.
Is the printer still printing blank or white pages?
Dark print
Action
Step 1
a
From the Quality menu on the control panel, select Color
Adjust.
b
Resend the print job.
Is the print still too dark?
Step 2
a
Depending on your operating system, reduce the toner
darkness from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel.
b
Resend the print job.
Is the print still too dark?
Yes No
Go to step 2. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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