Livestrong LS13.0T Service Manual
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Livestrong LS13.0T Service Manual

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CHARLENE J JEANNOT
February 3, 2025

My LS13.0 Treadmill powers up but screen says connecting, buttons on console not working, display is all lit up.

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1 comments:
Mr. Anderson
February 10, 2025

If your Livestrong LS13.0 treadmill powers up but the screen says "connecting" and the console buttons are not working, follow these steps:

1. Check Console Cable Connection – Ensure the console cable is securely connected at both the MCB (Motor Control Board) and UCB (Upper Control Board).
2. Measure DC Voltage Output – Disconnect the console cable from the MCB and use a multimeter to check the DC voltage between:
- "GND pin" (Pin 4 & 5)
- "+15V Pin" (Pin 7 & 8)
The normal output should be around DC 15V.
- If there is no output, replace the MCB.
- If the output is around DC 15V, check the console cable for defects.
3. Replace Console Cable If Necessary – If the console cable is faulty, replace it.
4. Replace PCB If Needed – If the cable connections are good, replace the PCB.

If the console lights up but does not respond to key presses, test the keypad:
- Press all keys and check if the console beeps.
- If it does not beep, replace the keypads.
- Enter Engineering Mode and navigate to ENG 1 (Hardware Test) for further diagnostics.

Following these steps should help resolve the issue.

This answer is automatically generated

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Summary of Contents for Livestrong LS13.0T

  • Page 1 LS13.0T Service Manual...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION……………………………………………..………….3 CHAPTER 2: PREVENTATIVE MAINTENANCE 2.1 Preventative Maintenance……………………………………………………………….…………………4 2.2 Tension and Centering the Running Belt…………………………………………………….…………...6 CHAPTER 3: ENGINEERING MODE 3.1 Engineering Mode…………………………………….………………………………………….….……..7 3.2 Engineering Mode Overview…………………………………………….…………………………..…….8 CHAPTER 4: TROUBLESHOOTING 4.1 Electrical Diagram …………………………………………………………………………………….…….9 4.2 Troubleshooting - No Power to the Console………………………………………………….………..10 4.3 Troubleshooting - No Console Response……………………………………………………..….…….12 4.4 Troubleshooting - Incline Motor Issues...

  • Page 3: Chapter 1: Serial Number Location

    CHAPTER 1: Serial Number Location 1-1 Serial Number Location...

  • Page 4: Chapter 2: Preventative Maintenance

    CHAPTER 2: Preventative Maintenance 2.1 PREVENTATIVE MAINTENANCE Preventative maintenance is the key to smoothly operating equipment, as well as keeping the user’s liability to a minimum. Equipment needs to be inspected at regular intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired.
  • Page 5 CHAPTER 2: Preventative Maintenance 2.1 PREVENTATIVE MAINTENANCE EVERY 6 MONTHS OR 150 MILES It is necessary to lubricate your treadmill running deck every six months or 150 miles (240 kilometers) to maintain optimal performance. Once the treadmill reaches 150 miles (240 kilometers), the console will display the message “LUBE”...

  • Page 6: Tension And Centering The Running Belt

    CHAPTER 2: Preventative Maintenance 2.2 TENSIONING & CENTERING THE RUNNING BELT If you can feel a slipping sensation when running on the treadmill, the running belt must be tightened. In most cases, the belt has stretched from use, causing the belt to slip. This is a normal and common adjustment. To eliminate this slipping, turn the treadmill off and tension both the rear roller bolts using the supplied Allen wrench, turning them ¼...

  • Page 7: Chapter 3: Engineering Mode

    CHAPTER 3: Engineering Mode 3.1 ENGINEERING MODE “ ” “ ” 1) To enter Engineering Mode, press & hold the INCLINE UP and SPEED DOWN keys at the same time for 3-5 seconds until Engineering Menu appears on the display. 2) Use the INCLINE and SPEED UP and DOWN keys to select a parameter.

  • Page 8: Engineering Mode Overview

    CHAPTER 3: Engineering Mode 3.2 ENGINEERING MODE OVERVIEW MODE FUNCTION DESCRIPTION ENG 0 Display Test Start Key – LCD/LED on Stop Key – LCD/LED off Any Other Key - Will show on the display window. Hold the STOP key for 3 seconds to return to the Engineering Menu. ENG 1 Hardware Test Motor &...

  • Page 9: Chapter 4: Troubleshooting

    CHAPTER 4: Troubleshooting 4.1 Electrical Diagram...

  • Page 10: Troubleshooting - No Power To The Console

    CHAPTER 4: Troubleshooting 4.2 TROUBLESHOOTING – NO POWER TO THE CONSOLE POWER THE CONSOLE 1) SYMPTOM: a. The power switch is in the on position, but the console will not turn on. 2) SOLUTION: a. Check to see if the power switch is lit. If it is not, try a different outlet. - If the power switch still does not light up with a known good outlet, replace the power switch.
  • Page 11 CHAPTER 4: Troubleshooting 4.2 TROUBLESHOOTING – NO POWER TO THE CONSOLE-CONTINUED d. If the MCB does have power, check the connection of the console cable wire at the MCB and UCB. - Remove the console cable from MCB, and use a multi-meter to measure the DC voltage between the “GND pin” (Pin 4&5) and the ”...

  • Page 12: Troubleshooting - No Console Response

    CHAPTER 4: Troubleshooting 4.3 TROUBLESHOOTING – NO CONSOLE RESPONSE THE POWER IS ON, BUT MACHINE RESPONSE 1) SYMPTOM: a. The power is on and the console lights up, but the treadmill does not run when keys are pressed. 2) SOLUTION: a.

  • Page 13: Troubleshooting - Incline Motor Issues

    CHAPTER 4: Troubleshooting 4.4 TROUBLESHOOTING - INCLINE MOTOR ISSUES INCLINE MOTOR ISSUES 1) SYMPTOM: a. The incline motor does not lift up or down. 2) SOLUTION: a. Enter Engineering Mode (See Section 4.1), and scroll to ENG 1 (Hardware Test). Press the key “ENTER” first and then the key ”START”.

  • Page 14: Troubleshooting - Speed Feedback Inaccurate

    CHAPTER 4: Troubleshooting 4.5 TROUBLESHOOTING - SPEED FEEDBACK INACCURATE SPEED FEEDBACK INACCURATE 1) SYMPTOM: a. The treadmill speed is higher or lower than the actual speed. 1) SOLUTION: a. Enter Engineering Mode (See Section 4.1), and scroll to ENG 2 (Auto Calibrate). Press the key “ENTER” first and then the key ”START”...
  • Page 15 4.5 TROUBLESHOOTING - SPEED FEEDBACK INACCURATE CONTINUED b. If Auto Calibration can be completed successfully, normally this issue will be fixed. If “E1” error is presented on the console during auto-calibration (Figure E), check the connection of the speed sensor wire from the left frame (close to front roller pulley) to the MCB (Figure F & G). Replace the speed sensor wire if needed.

  • Page 16: Troubleshooting - Noise Issues

    CHAPTER 4: Troubleshooting 4.6 TROUBLESHOOTING - NOISE ISSUES NOISE ISSUES 1) SYMPTOM: a. Thumping noise twice per rotation on new machine. b. Rubbing / grinding noise. c. High pitched “bell-like” sound from under the motor cover. d. Banging or clunking sound. e.
  • Page 17 CHAPTER 4: Troubleshooting 4.6 TROUBLESHOOTING - NOISE ISSUES-CONTINUED e. This sound is from the running deck / belt. - Check that the running deck is tightly attached to the frame. - Check the deck shocks for detioration or crumbling. Replace if needed. - Check to see if the air shock is making this noise, lubricate or replace if needed.

  • Page 18: Troubleshooting - Speaker / Audio Issues

    CHAPTER 4: Troubleshooting 4.7 TROUBLESHOOTING - SPEAKER / AUDIO ISSUES Speaker / Audio Issues 1) SYMPTOM: a. No sound through the speakers but headphones work. b. No sound through headphones but the speakers work. c. No sound through speakers or headphones. d.
  • Page 19 CHAPTER 4: Troubleshooting 4.7 TROUBLESHOOTING - SPEAKER / AUDIO ISSUES-CONTINUED e. Speakers are not getting a clear signal through the speaker wires. - Check the speaker wire connections. - Check for any kinks or cuts in the speaker wires. - Replace the speaker wiring. - Replace the speakers.

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