Troubleshooting - sunjoe SWJ599E Operator's Manual

Troubleshooting

Fault
The motor does not start
when you switch it on
Bar and chain running hot
and smoking
Motor runs but chain is not
rotating
Poor cutting performance
Chain jumps off guide bar
Chain works with difficulty
Possible Cause
• Cord not connected to
the power source
• Trigger switch not
operational
• Extension cord not
connected to the plug
• Extension cord or power
cable damaged
• Worn motor brushes
• Chain tension too tight
• Oil tank empty
• Chain installed backwards
• Chain tension too tight
• Guide bar and chain may
be damaged
• Blunt saw chain
• Incorrect chain tension
• Saw chain fitted incorrectly
• Incorrect chain tension
• Incorrect chain tension
Remedy
• Make sure that the cord is connected to a
power source
• Check safety lock button is fully depressed prior
to engaging the trigger switch
• Check extension cord is fully connected
to the tool
• Repair or replace the damaged cord
• Motor brushes must be replaced
• Adjust chain tension
• Fill tank with chain oil
• Reverse chain so that cutters face the right direction
• Adjust chain tension
• Replace the chain and bar with identical
replacement parts
• Sharpen or replace the saw chain
• Check chain tension
• Check saw chain orientation
• Check chain tension
• Check chain tension
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