Panasonic KX-PRL262 Operating Instructions Manual page 65

Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Caller information is not
announced.
The caller list/incoming phone
numbers are not edited
automatically.
I cannot dial the phone number
edited in the caller list.
Time on the unit has shifted.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your service provider/telephone company,
the unit may display or announce the caller's information
at the 2nd ring or later.
R Move closer to the base unit.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 35).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 34).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 18.
R The Talking Caller ID feature is turned off. Turn it on
(page 36).
R The ring as cell mode is set to "On (without Talking
CID)". To change the mode, see page 18.
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 56).
R Your unit does not announce caller information while the
other devices such as handsets are engaged in a call.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 37).
R You need to call back the edited number to activate Caller
ID number auto edit.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area
code is missing). Edit the phone number with another
pattern (page 45).
R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to "Manual"
(off) (page 36).
Useful Information
65