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Troubleshooting
No power
• Check to make sure the mains plug is plugged into the mains socket.
• Make sure there is power in the mains socket.
Unable to view photos on the Photo Frame
• Not all JPEG files are compatible. Please open the files in a computer and resave
them as JPEG files and then try to playback in the photo frame.
• Check if the memory card is compatible.
If the photo displayed is distorted or cannot display properly
• Go to the main menu, then the SETUP and change the display mode to match your
photo (Full / Standard).
If photo display seems slow
• Use lower resolution photos.
The image is distorted or blurred.
• Resolution of the image is too low. Try playing a file with a higher resolution.
Resolution of 800 X 600 pixels is recommended.
Cannot detect any external device via the USB 2.0 A-Type port
• This photo frame only supports a USB flash drives. It does not support any external
hard disks or MP3 player via the USB port.
The photo frame does not work properly
• Please switch the photo frame off and then on again.
GB-13
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