Troubleshooting - Sandstrom S08DPF10E Instruction Manual

Troubleshooting

1. No power
• Check to make sure the mains plug is plugged into the mains socket.
• Make sure there is power in the mains socket.
2. Unable to view photos on the Digital Photo Frame
• Not all JPEG files are compatible. Please open the files in a computer and resave
them as JPEG files and then try to playback in the photo frame.
• Check if the memory card is compatible.
GB
3. If the photo display is distorted or cannot display properly
• Go to the main menu, then the SETUP and change the display mode to match your
photo (Full / Standard).
4. If photo display seems slow
• Use lower resolution photos.
5. The image is distorted or blurred.
• Resolution of the image is too low. Try playing a file with a higher resolution.
Resolution of 800 X 600 pixels is recommended.
6. Cannot detect any external device via the USB 2.0 A-Type port
• This photo frame only support a USB flash drives and it does not support any
external hard disks or MP3 player via the USB port.
7. The photo frame does not work properly
• Please switch off the photo frame and on again.
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