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SERVICE AND OPERATION MANUAL
WARNING
IMPORTANT HEALTH WARNING: PHOTOSENSITIVE SEIZURES - A very small percentage of people may experience a seizure when exposed to certain visual images, in-
cluding flashing lights or patterns. Even people with no history of seizures of epilepsy may have an undiagnosed condition that can cause "photosensitive epileptic seizures"
due to certain visual images, flashing lights or patterns. Symptoms can include lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs,
disorientation, confusion, momentary loss of awareness, and loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects.
IMMEDIATELY STOP PLAYING AND CONSULT A DOCTOR IF YOU EXPERIENCE ANY OF THESE SYMPTOMS.
Stern Pinball machines are assembled in Elk Grove Village, Illinois, USA; each pinball machine has unique characteristics that make it a one-of-a-kind American-made
product. Each machine will have variations in appearance resulting from differences in the machine's particular wood parts, individual silk screened art and mechanical
assemblies. Stern Pinball has inspected each game element to ensure it meets our quality standards.
Copyright of Primus Inc. 2018
Games configured for North America operate on 60 cycle electricity only. These games will not operate in countries with 50 cycle electricity (Europe UK, Australia).
PRIMUS
www.sternpinball.com - facebook.com/sternpinball
1-800-KICKERS - parts.service@sternpinball.com
MANUAL #780-50N9-00
PRIMUS #500-55N9-01

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Summary of Contents for Stern Pinball PRIMUS

  • Page 1 IMMEDIATELY STOP PLAYING AND CONSULT A DOCTOR IF YOU EXPERIENCE ANY OF THESE SYMPTOMS. Stern Pinball machines are assembled in Elk Grove Village, Illinois, USA; each pinball machine has unique characteristics that make it a one-of-a-kind American-made product. Each machine will have variations in appearance resulting from differences in the machine’s particular wood parts, individual silk screened art and mechanical assemblies.
  • Page 2: Table Of Contents

    Cabinet Parts ............. 34 6. Specifications ........42 Backbox Electronics .......... 35 Warranty ............. 43 Backbox LED Bottom ........35 Warnings, Compliance, and Legal Notices ..43 5.10 Backbox LED Top ..........35 PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 3: Setup And Moving

    TOOLS REQUIRED MOVE AND MANEUVER THE SETUP INSTRUCTIONS GAME. USE PROPER MOVING • 5/8” Socket Wrench EQUIPMENT AND EXTREME Your brand new Stern Pinball Machine is CARE WHILE HANDLING. • 3/8” Nut driver or wrench carefully packed for safety and security.
  • Page 4 30. Remove the playfield glass by sliding it toward you and carefully place it in a safe location. Remove all playfield shipping tie downs, shipping blocks, and packing foam, and follow any game- specific unpacking instructions included in the playfield, if present. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 5 Ensure the cables are reconnected correctly. Slide the playfield forward into the base cabinet until it stops. Latch the basset clamps on each side of the base cabinet. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 6: Usa Cable Connections

    Place CPU back on studs Tighten nuts Connect ribbon connector Note location of stripe RJ45 cable goes here Remove nut with 11/32 driver RJ45 cable goes here Connect ground strap Replace nut 756-6238-00 PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 7: Maintenance

    Part Number cabinet for any parts that may have worked loose, then find the source. Primus Standard Pinball Location Maintenance Kit 502-6002-N9 • Check all coin door mechanisms and bill acceptor (if in- 8 oz pinball playfield wax (Novus # 2) (675-0003-01)
  • Page 8: Spike System And Node Guide

    9V node bus power is disabled to all playfield components until the switch is closed. A Stern Pinball machine based on the SPIKE system will have at least two nodes networked together with the SPIKE node bus, 2.4 SPIKE NODE ADDRESSES a custom industrial pinball control bus that is designed around industry standards and optimized for the pinball environment.
  • Page 9: Spike Node Programming

    Spike node board. Trough Serial Opto Receiver Extension Extension 520-5345-01 System Protections CAUTION: Unless explicitly directed by an Authorized Stern Re- pair technician, perform ALL work on your pinball machine with the power disabled! PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 10: Light, Switch, And Driver Reference

    Backbox 520-6962-00 Node 9 OFF-OFF-ON Mid Left Playfield 48V 4-Driver Node Mid left playfield 520-5329-10 755-7576-N9 COPYRIGHT OF PRIMUS INC. 2018 Node 10 OFF-ON-OFF Mid Right Playfield 32 Lighting and Switch Mid left playfield 520-5322-72 Node 11 OFF-ON-ON Back Box 48V 4-Driver Node...
  • Page 11: Driver Reference

    LIGHT, SWITCH, AND DRIVER REFERENCE 3.2 DRIVER REFERENCE Figure 3.2.2. Backbox driver locations. Figure 3.2.1. Playfield top component view. Figure 3.2.3. Cabinet driver locations. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 12: Switch Reference

    Bot RT Pop bumper TAN-BLK BLK-BRN Playfield Leaf 9-SW-0 180-5232-00 Top RT Pop bumper TAN-GRY BLK-BRN Playfield Leaf 9-SW-1 180-5232-00 Bot LT Pop bumper TAN-ORG BLK-BRN Playfield Leaf 9-SW-2 180-5232-00 Continued on next page... PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 13 Ticket Notch CN11 Cabinet 1-SW-8 Slam Tilt LGN-RED Cabinet 1-SW-22 Sixth Coin Cabinet 1-SW-21 DIP 1 CPU Node 0-SW-0 DIP 2 CPU Node 0-SW-2 DIP 3 CPU Node 0-SW-3 Continued on next page... PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 14 LIGHT, SWITCH, AND DRIVER REFERENCE SWITCH REFERENCE CONTINUED Figure 3.3.2. Backbox switch locations. Figure 3.3.1. Switch locations, playfield top view. Figure 3.3.3. Cabinet switch locations. Continued on next page... PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 15: Light Reference

    White 10-LP-13 112-5033-08 Skillshot GI 1 ORG-VIO Playfield Feature White 10-LP-14 112-5033-08 Left GI #6 ORG-GRY Playfield G.I. White 10-LP-15 520-5307-00 Top lane #4 RED-VIO Playfield Feature White 10-LP-16 520-5307-00 Continued on next page... PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 16 LIGHT, SWITCH, AND DRIVER REFERENCE LIGHT REFERENCE CONTINUED Figure 3.4.2. Backbox light locations. Figure 3.4.1. Playfield light locations (top view). Figure 3.4.3. Cabinet light locations. Continued on next page... PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 17 White 11-LP-44 113-5045-08 Flasher Right ORG-YEL Backbox Flash White 11-LP-43 113-5045-08 GI Reels (x8) CN13 WHT-BLK Backbox G.I. White 11-LP-0 520-5307-00 Coin Door GI (x2) YEL- Coin Door G.I. White 1-LP-1 112-5033-08 PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 18: Motor Reference

    Backbox Stepper 11-LP-4 041-5105-00 1000s Reel Enable CN16 BLK-WHT Backbox Stepper 11-LP-3 041-5105-00 1000s Reel Phase 1 CN16 GRN-BLK Backbox Stepper 11-LP-2 041-5105-00 1000s Reel Phase 2 CN16 BLU-BLK Backbox Stepper 11-LP-1 041-5105-00 PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 19: Electronic Pinouts And Schematics

    Communication bridge DIP Switches activity SD CARD For system SD card. Note: only to be removed if instructed to by Stern Service. CR232 3V Lithium battery for game clock between power cycles PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 20 CN10 and CN12 connected for the Coin Finland Door Service Switches to function correctly. France Germany Greece Italy Japan Middle East Netherlands New Zealand Norway Portugal Russia S. Africa Spain Sweden Switzerland Taiwan United Kingdom PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 21: Node 1 Cabinet

    Plunge 2 Switch Plunge 1 Switch 48VDC In GRY-YEL *Varies by country model .100" 6-Pin Header Coin Enable/DBA Inhibit Dollar Bill Acceptor Coin Enable/DBA Inhibit DBA 12V Coin 6 / DBA Credit Ground PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 22: Lower Playfield 48V 8-Driver Pinout Node 8

    * Refer to Light, Switch, and Driver Node Reference for Wire Colors 8-DR-5 Driver Return ORG-GRY 48V Driver Power GRY-ORG .156" 4-Pin Switch Ground BLK-GRN Header (Orange) 8-SW-2 Switch GRY-BRN 8-DR-2 Driver Return YEL-ORG 48V Driver Power PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 23: Mid Playfield 48V 4-Driver Pinout Node 9

    9-LP-0 GI Return (1A Max) 9-LP-12 Light Return BLU-GRN Header GI Ground 9-LP-13 Light Return ORG-WHT LED V+ 9-LP-14 Light Return YEL-WHT CN14 .100" 6-Pin Ground 9-LP-15 Light Return Header Fuse 7A SB, 125V DOUT PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 24: Mid Playfield Pinout Node 10

    CN12 .100" 6-Pin Ground 11-LP-10 Light Return ORG-RED Header, Node Extension Bus 11-LP-11 Light Return ORG-YEL DOUT 11-LP-12 Light Return ORG-GRN 11-LP-13 Light Return ORG-BLU 11-LP-14 Light Return ORG-VIO 11-LP-15 Light Return ORG-GRY Ground PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 25: Backbox 48V 4-Driver Pinout Node 11

    10-LP-14 Light Return BLU-GRY CN14 .100" 6-Pin Ground 10-LP-15 Light Return BLK-VIO Header VIO-BLK Fuse 7A SB, 125V DOUT VIO-BRN * Refer to Light, Switch, and Driver Node Reference for Wire Colors VIO-RED VIO-ORG PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 26: 9-Lamp Bottom Extension Pinout Node 11A

    VIO-BRN VIO-RED VIO-ORG .100" 3-Pin Header Ground Score LED ORG-GRN .100" 3-Pin Header LED1 ORG-RED LED2 ORG-YEL 4.9 STEPPER MOTOR OPTO 520-6960-00 Type Description Wire Color Molex 4pin KK100 Signal Ground Black PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 27: Star Rollover Rgb

    +48 V System Power Green YEL-GRY +48 V System Power +48 V System Power Shooter ret Star .100" 6-Pin Header Ground BLK-VIO Switch Out PNK-BLU Blue Green YEL-VIO YEL-VIO Pop Bumper Star PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 28: Stepper Motor Controller

    Display Data (Red = Pin 1) Ribbon 036-8045-132 M4 P2 positive GRN-VIO M4 P2 negative BLK-VIO M5 P1 positive RED-GRY M5 P1 negative BLU-GRY M5 P2 positive GRN-GRY M5 P2 negative BLK-GRY PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 29: Power Distribution Board

    Line Cord, 3m, IS6538P S. India Node Ground LINE FUSES Node Ground Line Voltage (Region) Fuse Type Part Number Current 120V (North America) Slow Blow MDL 200-5000-05 220/240v (Europe, Australia, Slow Blow MDL 200-5000-01 PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 30: Parts Reference

    Figure 5.2.1. Rubber ring inner diameter sizing tool. Hold ring up to chart and read largest size on inside of ring. Dimensions are In- ner Diameter (ID) unless otherwise noted as Outer Diamter (OD). PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 31: Playfield Assemblies, Top

    LANE HOOD (YELLOW) 550-5103-06 LANE HOOD (YELLOW) 516-0033-18 POP TOP ASSY. W/ LED 550-5035-13 LANE HOOD (BLUE) 535-5269-02 ONE WAY GATE BRACKET 535-5307-07 WIRE FORM GATE Figure 5.3.1. Major playfield assemblies, Top locations. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 32: Playfield Assemblies, Bottom

    BULLSEYE TARGET ASSEMBLY 515-6459-04-ND POP BUMPER (BOTTOM) ASSEMBLY 500-6511-03-ND 30 DEGREE EJECT ASSEMBLY 520-5322-72 32 SW / 32 LED NODE BOARD 520-5329-10 48V 4-DRIVER NODE BOARD Figure 5.4.1. Major playfield assemblies, Bottom locations. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 33: Backbox Parts

    BACK BOX ASSEMBLY 820-91N9-02 DECAL BACKBOX - RIGHT 535-1108-00 CORNER BRKT, BOTTOM, GLASS ASSY 820-91N9-01 DECAL BACKBOX - LEFT 535-1108-01 CORNER BRKT, BOTTOM, GLASS ASSY 535-8318-00 CABINET ON/OFF SWITCH PLATE 511-7825-43 GLASS FRAME, BB PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 34: Cabinet Parts

    CASH BOX - PLASTIC 535-5013-03 CASH BOX - COVER 535-7772-00 HAIR PIN CLIP 535-1204-00 CASBOX - LOCKING TAB 500-5921-43 LEG ASSSEMBLY 231-5001-01 LEG BOLT ZINC 242-5624-01 LEG WASHER 13/32 ID x 13/16 OD PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 35: Backbox Electronics

    LABEL: FUSE & WARNING 510-7530-00 RIVET: UPPER LIGHT CUPS 820-8352-00 LABEL: AC OUTLET 515-1052-00 PCB MTG BRKT #1 820-8373-01 DECAL: BACKBOX 520-6962-00 PCB: LAMP BRD, SCORE 820-8373-05 DECAL: BACK BOX 242-5005-00 #8 WASHER PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 36: Score Reel Assembly

    LR OPTO EMITTER ASSEMBLY 232-5301-00 SCREW, 8-32 X 3/8" PPH SEMS 500-0215-01 LR OPTO RECIEVER ASSEMBLY 520-5307-00 WHITE LED BOARD 515-0199-00 BRKT: TROUGH WIDE OPTO 240-5303-00 4-40 NYLON LOCK NUT 511-7648-01 REEL ASSY - CREDIT PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 37: Pop Bumper Assembly

    545-5195-00 BUMPER BASE 20 237-5957-00 #6-32 x 1-3/16" SPIRAL FIN SHANK SCREW Figure 5.15.1. 515-6459-XX Pop bumper assembly top bill of Figure 5.15.3. 515-6549-04-ND Pop bumper assembly materials. bottom bill of materials. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 38: Flipper Assy, Left Classic

    FLIPPER REBUILD KIT, LEFT 500-6307-00 FLIPPER REBUILD KIT, RIGHT * Refer to game rubber chart for flipper rubber * Refer to game rubber chart for flipper rubber color and part number. color and part number. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 39: Beehive Ball Shooter Assembly

    BULLSEYE INNER BRKT 515-7318-00 PLUNGER ASSEMBLY 535-1123-00 BULLSEYE MTG BRKT 535-1016-00 BRKT: COIL 535-1124-00 BULLSEYE OUTTER BRKT 545-5076-01 COIL SLEEVE 535-1125-00 PIVOT, BULLSEYE TARGET 545-5105-00 RUBBER BUMPER 535-5045-00 SWITCH PLATE 820-1005-00 DECAL: CC PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 40: Sling Shot Assemblies

    ARM & TIP ASSY 545-0896-00 BOTTOM: STAR ROLLOVER 270-5002-00 RETAINING RING - 1/4" 545-0897-01 TOP: STAR ROLLOVER 515-5338-00 PLUNGER & LINK ASSEMBLY 545-0897-02 PIN: STAR ROLLOVER 266-5020-00 COMPRESSION SPRING-CONICAL 545-0897-03 STAR: STAR ROLLOVER PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 41: Bumper Assembly

    WHITE LED BOARD, POP 266-5020-00 COMPRESSION SPRING-CONICAL 830-8381-XX POP PLASTIC 269-5002-00 SPRING WASHER 266-5048-00 COMPRESSION SPRING, POP BUMPER BODY 1 515-7197-00 30° EJECT PLUNGER ASSEMBLY 535-5203-03 COIL RETAINING BRACKET 545-5076-01 COIL SLEEVE 545-5105-00 RUBBER BUMPER PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 42: Specifications

    Nominal Line Power Current rating for your line voltage. For example, a 15A 120V household circuit, 15/3 A (nominal current) = 5 games maximum. PRIMUS MANUAL 500-55N9-01 Copyright of Primus Inc. 2018...
  • Page 43: Warranty

    STERN PINBALL INC LIMITED WARRANTY or equipment modifications may void FCC type acceptance. Stern Pinball Inc (‘SELLER’) warrants only to the initial purchaser of its products Always disconnect the line voltage before servicing. Some parts may remain energized when unplugged. Take great caution when serving any electrical...
  • Page 44 1-800-KICKERS PRIMUS #500-55N9-01 MANUAL #780-50N9-00 PARTS.SERVICE@STERNPINBALL.COM WWW.STERNPINBALL.COM *780-50N9-00* FACEBOOK.COM/STERNPINBALL...

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