If You Have A Problem - Creative NOMAD II MG 64MB User Manual

If You Have a
Problem
Less than 30 days since
date of purchase
D-2 Technical Support
Telephone Support:
Please retain all contents including packaging and proof of purchase until you are fully
satisfied with product.
If you have a problem installing or using your Creative product, please use the Creative
Web Support and/or Telephone Support services for assistance. Note the following
information for reference should you require technical assistance:
The model and serial number of your Creative product
Error information on the screen and how it came about
Information on the adapter cards which may be causing a conflict
Hardware configuration information such as the base I/O address,
IRQ line, DMA channels used
Motherboard information: BIOS manufacturer/version and chipset manufacturer
Type and version of your operating system, e.g., DOS 6.0, Windows 3.1x, Windows
95, Windows 98 or Windows NT
If, after using the Creative support services, you believe your Creative product to be
defective, you should verify the purchase date and the take the appropriate action as
detailed below:
Should your store receipt indicate that the product is less than 30 days old, you have the
option of returning the full product to the dealer/retailer for a replacement or credit. The
30-day time period may not apply in all instances, so please check the seller's
replacement/credit terms.
European Telephone Support contact details.
See also European Helpline section in manual
for contact details.