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14.3 NBG 6818 Ac c e ss a nd L o g in
I don't know the IP address of my NBG6818.
• The default IP address of the NBG6818 in
WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will
be changed to 10.0.0.1 automatically. See
The default IP address of the NBG6818 in
• If you changed the IP address and have forgotten it, you might get the IP address of the NBG6818 in
Sta nda rd Mo de
most Windows computers, click
De fa ult G a te wa y
address in your Internet browser.
• If your NBG6818 in
This information is only available from the DHCP server which allocates IP addresses on your network.
Find this information directly from the DHCP server or contact your system administrator for more
information.
• Reset your NBG6818 to change all settings back to their default. This means your current settings are
lost. See
Section 14.5 on page 144
I cannot see or access the
• Make sure you are using the correct IP address.
• The default IP address of the NBG6818 in
WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will
be changed to 10.0.0.1 automatically. See
The default IP address of the NBG6818 in
• If you changed the IP address
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
know the IP address of my NBG6818.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
• Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled. See
• Make sure your computer is in the same subnet as the NBG6818. (If you know that there are routers
between your computer and the NBG6818, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. See
Section 11.4 on page
• If there is no DHCP server on your network, make sure your computer's IP address is in the same subnet
as the NBG6818. See
• Reset the device to its factory defaults, and try to access the NBG6818 with the default IP address.
See
Section 1.5 on page
• If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Chapter 14 Troubleshooting
by looking up the IP address of the default gateway for your computer. To do this in
Sta rt > Run
might be the IP address of the NBG6818 (it depends on the network), so enter this IP
is a DHCP client, you can find your IP address from the DHCP server.
Bridg e Mo de
in the
screen in the Web Configurator.
L o g in
(Section 11.4 on page
Appendix B on page 153
114.
Section 11.4 on page
13.
NBG6818 User's Guide
is
Sta nda rd Mo de
192.168.123.1
Auto-IP Change on page 79
is
Bridg e Mo de
192.168.123.2
, enter
, and then enter
c m d
for information on resetting your NBG6818.
T ro ub le sho o ting
is
Sta nda rd Mo de
192.168.123.1
Auto-IP Change on page 79
is
Bridg e Mo de
192.168.123.2
114), use the new IP address.
for more information.
114.
142
. If the NBG6818 obtains a
for more information.
.
. The IP address of the
ipc o nfig
. If the NBG6818 obtains a
for more information.
.
I don't
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