LG Chem RESU HV Product Book Manual
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LG Chem RESU HV Product Book Manual

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PRODUCT BOOK
Essential Information for Certified Installers
RESU HV
20
th
Mar, '20
(V1.6)

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Summary of Contents for LG Chem RESU HV

  • Page 1 PRODUCT BOOK Essential Information for Certified Installers RESU HV Mar, ’20 (V1.6)
  • Page 2 LG Chem RESU Product Guide 2020.03.20 Date Writer Updates RESU HV Compatible Inverter List updated (to ver1.4) RESU HV Deep Discharge Issue 2019.07.09 Max Im Version1.4 Solved added Deep Discharged Battery & Charging Caution Letter updated RESU Improvements and Availability...
  • Page 3 The information included in this product guide is accurate at the time of publication. However, the product specifications are subject to change without prior notice. If changes occur, LG Chem will make the updated product guide available to our RESU Partners.
  • Page 4 4.2 RESU HV Forced Charging Manual and Precaution ........
  • Page 5 Announcing Span Partnership Revolutionizing Battery Backup & Energy Controls LG Chem and Span are partnering to provide the best in battery backup and home energy controls, combining battery storage from the LG Chem RESU with intuitive energy monitoring and controls from the Span smart electrical panel.
  • Page 6  without needing customer calls, site visits, or time-consuming re-wires. Improved installation speed The Span panel includes a grid disconnect and autotransformer, streamlining LG Chem RESU installations and helping you get to more projects. Get LG Chem & Span The combined products are available to order in select markets.
  • Page 7 Industry, CA and Louisville, KY. These two additional locations will be an extension of our Warranty Center in Michigan, which will remain in operation. Your first point of contact will be LG Chem. LG Chem is also adding a Customer Service Support Specialist to the RESU Team in an effort to increase our increase our post- sales support for our RESU partners.
  • Page 8 Dear Valued Customers, LG Chem would like to thank you for choosing RESU and for your confidence in LG Chem as your battery supplier. As a market leader we have an ongoing commitment to provide a safe, reliable and high-quality residential storage solution and to prevent failure from remote firmware updates.
  • Page 9 4. Compatible Inverter List 4.1 Compatible storage Inverters with RESU HV in North America (v1.6) All RESU installations require a compatible inverter. Using a non-approved inverter will void the warranty provided by LG Chem. See below important instructions when installing and using RESU HV.
  • Page 10 5. Datasheet 5.1 RESU HV (400V) 5.1.1 RESU10H_ Type-R (v5.0) Features  Emergency Power Back-up  Compact size and space saving  Wide range of inverters available for matching  Wall mounting installation  Proven safety and 10 year warranty 53mm (2.1’’)
  • Page 11 2) LG Chem recommends 0.3CP for maximum battery lifetime. Maximum power will vary due to temperature and SOC 3) Peak Current excludes repeated short duration (less than 10 sec. of current pattern).
  • Page 12 5. Datasheet 5.1 RESU HV (400V) 5.1.2 RESU10H_ Type-C (v5.0) Features  Emergency Power Back-up  Compact size and space saving  Matched with SMA Sunny Boy Storage models  Wall mounting installation  Proven safety and 10 year warranty 53mm (2.1’’)
  • Page 13 2) LG Chem recommends 0.3CP for maximum battery lifetime. Maximum power will vary due to temperature and SOC. 3) Peak Current excludes repeated short duration (less than 10 sec. of current pattern).
  • Page 14 Appendix 1. Installation Manual 1.1 RESU HV, RESU 10H (Type R) - 14 / 70 -...
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  • Page 45 1) Turning OFF : First, circuit breaker must be turned off and AUX switch second. 2) Turning ON : First, AUX switch must be turned on and circuit breaker second. LG Chem Customer Service: 1-888-375-8044 - 45 / 70 -...
  • Page 46 Appendix 1. Installation Manual - 46 / 70 -...
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  • Page 50 Appendix 2. Expansion Pack Installation Manual 2.1 Installation Manual for RESU10H (Type R) Secondary - 50 / 70 -...
  • Page 51 Appendix 2. Expansion Pack Installation Manual 2.1 Installation Manual for RESU10H (Type R) Secondary - 51 / 70 -...
  • Page 52 Appendix 2. Expansion Pack Installation Manual 2.1 Installation Manual for RESU10H (Type R) Secondary - 52 / 70 -...
  • Page 53 Appendix 2. Expansion Pack Installation Manual 2.1 Installation Manual for RESU10H (Type R) Secondary - 53 / 70 -...
  • Page 54 Appendix 2. Expansion Pack Installation Manual 2.1 Installation Manual for RESU10H (Type R) Secondary - 54 / 70 -...
  • Page 55 Appendix 2. Expansion Pack Installation Manual 2.1 Installation Manual for RESU10H (Type R) Secondary - 55 / 70 -...
  • Page 56 Appendix 2. Expansion Pack Installation Manual 2.2 Two-Battery Configuration - 56 / 70 -...
  • Page 57 Appendix 2. Expansion Pack Installation Manual 2.2 Two-Battery Configuration - 57 / 70 -...
  • Page 58 Appendix 2. Expansion Pack Installation Manual 2.2 Two-Battery Configuration - 58 / 70 -...
  • Page 59 Do Not Publish 3.1 RESU Pack Voltage Checks When certified installers check RESU battery pack voltage status to diagnose issue, please follow LG Chem’s guideline below. Please contact LGCMI CS team before attempting to test the battery or fuse. (Tel. +1 248 307 1800 x1887 / Email. CSNorthAmericaESS@lgchem.com) Sect.
  • Page 60 Appendix 3. RESU HV Battery Voltage & Fuse Check Manual Do Not Publish 3.1 RESU Pack Voltage Checks Sect. 2 Disassemble RESU10H (Type-R) Carefully remove the top cover by prying the black casing at the rear corners Warning Before opening the top cover of battery, please make sure to check the following: The battery must be disconnected from the inverter.
  • Page 61 Appendix 3. RESU HV Battery Voltage & Fuse Check Manual Do Not Publish 3.1 RESU Pack Voltage Checks Sect. 2 Disassemble RESU10H (Type-R) Disassemble the power cable (plug-in connector) from the DC/DC converter Caution After disconnecting power cable, attach insulation tape on the power cable connector to prevent shorting.
  • Page 62 Appendix 3. RESU HV Battery Voltage & Fuse Check Manual Do Not Publish 3.1 RESU Pack Voltage Checks Sect. 3 Check Battery Pack Voltage Auxiliary Switch Warning Use caution to avoid shorting when (+) / (-) terminals are exposed. Disconnect Switch - PROBE SETUP: set voltmeter to DC volts.
  • Page 63 Appendix 3. RESU HV Battery Voltage & Fuse Check Manual Do Not Publish 3.2 RESU Pack Fuse Checks When certified installers check RESU battery pack voltage status to diagnose an issue, please follow LG Chem’s guideline below. Please contact LGCMI CS team before trying testing the battery or fuse.
  • Page 64 Appendix 3. RESU HV Battery Voltage & Fuse Check Manual Do Not Publish 3.2 RESU Pack Fuse Checks Check Fuse Caution After disconnecting power cable, attach insulation tape on the power cable connector to prevent shorting. - 64 / 70 -...
  • Page 65 Appendix 4. RESU HV Product Update 4.1 RESU HV Forced Charging Process Purpose Forced (external) charging of RESU HV (“High Voltage”) batteries requires involvement of LG Chem Service Department. LG Chem provides a specific charger and offers the necessary consultation by a defined process Process 01.
  • Page 66 R15563P3SSEG21810109001 Dear Valued Customers, LG Chem has addressed this potential concern for all new production RESU HV (Type R) batteries since late 2018 by adding a new smart BMS controlled breaker for additional protection. Since 2017, LG Chem has notified the market with bulletins, product stickers and updated user manuals explaining the ways to protect already installed batteries from potentially becoming deep discharged.
  • Page 67 Appendix 4. RESU HV Product Update 4.2 RESU HV Forced Charging Manual and Precaution Instructions to prevent deep discharged battery To prevent deep discharged battery, when the RESU battery is not in use after installation, please turn off the Circuit Breaker(CB) first and then be sure to turn the AUX POWER switch off afterwards.
  • Page 68 Appendix 4. RESU HV Product Update 4.2 RESU HV Forced Charging Manual and Precaution LG Chem guideline for charging battery •Manual charge is possible for the RESU HV batteries only if the measured voltage is higher than the values mentioned in the table below. RESU10H •...
  • Page 69 Appendix 5. RESU HV HW Update 5.1 RESU HV Deep Discharge Issue Solved RESU HV(Type-R) Deep Discharge Issue Solved (※ based on manufacturing date) - RESU10H(Type-R): Sep, 2018 and forward RESU HV(Type-C) Deep Discharge Issue Solved (※ based on manufacturing date)
  • Page 70 Appendix 6. How to read RESU S/N Do Not Publish The s/n label is located behind the access door. Take a photo of the s/n label. Mfr Date: yy/mm/dd format DLT 1 = RESU10H Type C (SMA battery) SEG 1 = Primary RESU10H (SolarEdge) SEG 2 = Secondary RESU10H (SolarEdge) RESU pack voltage should be checked by the Distributor after 180 days from manufac ture date.

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