Frequently Asked Questions - Bushnell CELLUCORE 30 Instruction Manual

FREQUENTLY ASKED QUESTIONS
For quick help with more questions, call Customer Service at (800) 423‐3537. In Canada, call (800) 361‐5702.
Data & Data Plans
Q: If I have multiple cameras do I need a data plan for each camera?
A: Yes, each camera must have an active data plan to transmit images.
Q: How do I cancel or suspend my data plan?
A:You can Cancel or Suspend your data plan through the wireless application in the "Camera" tab or through the
management website.
Photos
Q:Can I transmit photos to more than one cell phone number or email address?
A: Accounts are tied to a customer's e‐mail address. You can have multiple devices logged into the same
account but only one e‐mail address per account. If you wish to share your photos with others you will need to
share the account log in information with them.
Q: How do I delete photos on my account?
A:There are several ways to delete images. From the tile view screen you can hold down on the image and it will
select the image (place a check next to it). Once it is selected you can click the Trash Can icon to delete it. You
can also delete the image from the individual image view by clicking the Trash Can Icon.
Videos
Q: How do I have a full video sent to my account?
A: If there is a vide captured by the camera there will be a triangle shown on the thumbnail image. If you wish
to have that video transmitted click on the image and select "download video". The Camera will then send the
video on its nightly check in. This is done to prevent excess data transmission and preserve battery life by not
sending videos that the user doesn't want. All of the videos will also be saved on the SD card.
SD Cards
Q: What size and brand SD card?
A: We recommend SanDisk Class 10 up to 32GB
Batteries
Q: What should I expect from my battery life?
A: Average battery life is about 6 months with the Impulse on default setting and powered by lithium AA
batteries. Battery life will be shorter
if settings are set to take multiple photos per trigger, take photos/videos more frequently (short delay times), or
LED flash output is increased.
Accessories
Q: Do you have a solar panel my camera?
A: Yes, the 119986C solar panel is compatible with ALL Bushnell cellular trail cameras.