Frequently Asked Questions - Orca 020H Operating And Maintenance Instructions Manual

3.0 FREQUENTLY ASKED QUESTIONS

Watch out! In all cases, always follow the safety instructions in the "Warning" section at the
beginning of this manual to avoid potential mechanical or physical damage.
Situation
The indicator lamp does
not flash when switched
on.
Flashing red.
Flashing Purple
Flashing blue, but the
turbine is not working.
The indicator lamp does
not flash when charging.
The indicator lamp
flashes green when
charging
The suction is
correct.
Debris fell from
vacuum cleaner.
Brush knob is lost or
damaged
Main cause
Vacuum cleaner out
of gas.
The filter
retention tank are not
properly installed.
Low level of battery.
The turbine
jammed.
The charger is not
connected or broken.
Charger is
properly plugged in
The turbine
jammed.
not The turbine
damaged
The retention tank is
full.
the The exhaust grille is
damaged
19 _ ORCA020H_indA_09/2020
Troubleshooting
Load the vacuum cleaner.
and Replace the filter and retention bin.
Finish cleaning work, then reload the
vacuum cleaner.
is Stop the vacuum cleaner, open the bin to
clean and unlock the turbine.
Connect the
distributor.
not Disconnect and reconnect the charger.
Contact the customer service if the fault
persists.
Turn off the vacuum cleaner and open the
is retention tank. Remove debris from the
turbine. Rotate the turbine by hand to verify
rotation and restart.
is Contact the distributor.
Clean and repeat.
Change the exhaust grid
Contact the customer service
charger or contact
EN
the