Citel EXTender 1100 Quick Installation Manual

Remote module
Hide thumbs Also See for EXTender 1100:

Advertisement

EXTender 1100A
Remote Module
Quick Installation Guide
Document Number: R-1100A-QIG
Version: Rev AG

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the EXTender 1100 and is the answer not in the manual?

Questions and answers

Summary of Contents for Citel EXTender 1100

  • Page 1 EXTender 1100A Remote Module Quick Installation Guide Document Number: R-1100A-QIG Version: Rev AG...
  • Page 2 Citel Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunications services or facilities accessed through or connected to it.
  • Page 3 Citel Technologies 3131 Elliott Avenue Suite 250 Seattle, WA 98121 support@citel.com www.citel.com +1 877 248 3587 – select the support option © Copyright 2008 Citel plc All Rights Reserved Citel Technologies 4 Wheatcroft Business Park Landmere Lane Edwalton Nottinghamshire NG12 4DG...
  • Page 4 For simplicity, they will be referred to as the PBX. EXTender 1100A Switch Module EXTender 1100A Remote Module EU EXTender 1100A Switch Module EU EXTender 1100A Remote Module © Copyright 2008 Citel plc All Rights Reserved Description Description...
  • Page 5 AC power outlet, as well as, the telephone line. © Copyright 2008 Citel plc All Rights Reserved...
  • Page 6: Table Of Contents

    Regulatory Notices ... 27 ... 9 ... 11 EMOTE ODULE ... 15 EMOTE ODULE ISCONNECTING THE ETWEEN THE ... 22 UICK EFERENCE ... 26 ... 27 OMPLIANCE TATEMENTS © Copyright 2008 Citel plc All Rights Reserved ... 21 EMOTE AND ATEWAY...
  • Page 7 Notice d'Industrie Canada ... 27 Making Changes or Modifications ... 28 Protection of the Environment – The WEEE Directive ... 28 Electricity at Work Regulations 1989... 28 APPENDIX C: S UPPORTED ELEPHONES ... 29 © Copyright 2008 Citel plc All Rights Reserved...
  • Page 8: Introduction

    Failure to follow the instructions may result in improperly installed equipment or risk of electrical shock. Changes or modifications not expressly approved by Citel Technologies could void the user’s authority to operate the equipment and will impact any warranty agreements.
  • Page 9: Planning And Prerequisites

    Mike’s Home Office, Sally’s Home Office for example. 4. The model number and release of the PBX in use at the corporate site 5. Corporate guidelines for password configuration and implementation REREQUISITES © Copyright 2008 Citel plc All Rights Reserved...
  • Page 10: You Need To Have

    If a user dials emergency services from the remote location when connected to the Remote Module and linked to the Switch Module they will reach the emergency facility that serves the location of the PBX and not the location of the Remote Module.
  • Page 11: Installing The Remote Module

    Do not attempt to modify the Remote. Installation Diagram Analog Line (optional) Digital Telephone Figure 2: Installation Diagram EMOTE PSTN EXTender 1100A EXTender 1100A (Remote Module) (Switch Module) © Copyright 2008 Citel plc All Rights Reserved ODULE Analog Line (optional) PBX / KTS / KSU...
  • Page 12: Physical Installation

    5. Connect the supplied RJ-11 to RJ11 cable between the analog line provided by the PSTN to the Telco port on the rear of the Switch Module. Do not apply power to the unit until instructed to do so. An improperly configured Remote can cause damage to the unit or to the telephone sets.
  • Page 13: Setting Up The Com Port

    9. To ensure that you can see all the information displayed you must set the screen size to 24 lines by 80 columns. The screen size is correctly set when the Welcome screen is displayed with the ‘#’ border. 9600 None None © Copyright 2008 Citel plc All Rights Reserved...
  • Page 14: Power Up Led Sequence

    Status LED 1 – Green Flashing Status LED 2 – Off PSTN LED – Solid Green Status LED 1 – Solid Green Status LED 2 – Off PSTN LED – Solid Green © Copyright 2008 Citel plc All Rights Reserved...
  • Page 15: Configuring The Remote Module

    6. Manually enter the Connect Rate (default is Auto) 7. Enable or disable Pulse Dialing depending on the analog line service 8. Enable or disable Dialback – the Dialback feature is used for the Switch to automatically call back the remote during a connection attempt 9.
  • Page 16: Navigating The Management Console

    EXTender 1100A Remote Module: Quick Installation Guide Citel’s multi-user PBXgateways (refer the System Administrator’s Guide for more details). 10. IP Parameters (or DHCP): a) IP Address b) Subnet Mask c) Default Router 11. When complete the administrator is prompted to save the changes and reboot.
  • Page 17: Accessing The Phone Telephone Management Interface

    = 1 (left most soft key) on the telephone keypad: = 2 (middle soft key) on the telephone keypad: Nxt/Next = 3 (right most soft key) on the telephone keypad: © Copyright 2008 Citel plc All Rights Reserved Previous Screen Accept...
  • Page 18: Essential Configuration

    Line disabled) is the default setting. Essential Connect Parameters – Dial Numbers The Dial Numbers are used to connect to the Switch Module from the Remote Module over the PSTN via the internal modem. They are only required if Leased Line mode is disabled (in dial-up mode).
  • Page 19: Recommended Connect Parameters - User Id

    Switch you require a User ID. The default ID is 1 (representing the port number). This feature is also typically used when connecting to one of Citel’s multi-user devices such as a PBXgateway. If this remote is connecting to a multi-user device refer to the System Administrator’s Guide of the...
  • Page 20: Testing The Installation

    Confirm that the phone rings and that the voice path is established. 4. Make the necessary changes to the Dialback numbers if required. Reconnect the analog lines to the Switch and Remote Modules and attempt to connect. If problems persist refer to the Trouble Shooting section in the System Administrator’s Guide.
  • Page 21: Connecting And Disconnecting The Link Between The Remote And Gateway

    5. If you Press 2 (Ok) a “Discon Sequence” message will be displayed on the LCD and then Remote LCD should return to the “Connect, Press 1” menu. The Remote module is now no longer connected to the Switch module, the Extender Session is disconnected.
  • Page 22: Configuration Quick Reference

    Remote User ID, if not configured you will be prompted to enter User ID on each connect to Switch Module. The default User ID is 1 on Switch side. See the Remote Module Advanced Port Setup in the System Administrator’s Guide for full details.
  • Page 23: Advanced Configuration - Quick Reference

    Modem Settings. Administrator can change the Connect Rate, Leased Line, Pulse dialing or Init String for specific site needs. See the Remote Module Advanced Connect Parameters – Modem Settings section in the System Administrator’s Guide for full details. © Copyright 2008 Citel plc All Rights Reserved...
  • Page 24 Administrator’s Guide for full details. Path: Remote->Configuration->System 14. Setup the Remote Module to use the time stamp from the Switch Module for trouble shooting purposes. See the Remote Module Advanced System Parameters – System Settings section in the System Administrator’s Guide for full details.
  • Page 25 The Digital phone time and date is controlled by the PBX and not affected by the Time and Date stored on the Remote and Gateway Module. support@citel.com © Copyright 2008 Citel plc All Rights Reserved for details on how to...
  • Page 26: Appendix A: Technical Specifications

    RJ-45 to the Remote and RJ-11 to the telephone. G.729A 110-240V 50/60Hz 32° - 104° F (0° - 40° C) 5 to 95% 6.3 in x 5.3 in x 1.4 in 160mm x 135mm 34.5 mm 300g © Copyright 2008 Citel plc All Rights Reserved...
  • Page 27: Appendix B: Regulatory And Compliance Statements

    L'exploitation faite en milieu résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui obligerait le propriétaire ou l'opérateur à prendre les dispositions necessaries pour en éliminer les causes. EGULATORY AND OMPLIANCE © Copyright 2008 Citel plc All Rights Reserved TATEMENTS...
  • Page 28: Making Changes Or Modifications

    Electricity at Work Regulations 1989 This product, as manufactured by Citel Technologies Limited, is a SYSTEM as defined by the Electricity At Work Regulations 1989. All persons involved in the installation and repair should be aware of their duties and responsibilities under these regulations.
  • Page 29: Appendix C: Supported Telephones

    Table 6: Supported Telephones – Nortel Meridian UPPORTED 8410DR 8411 8434DX 9410D 9040 TansTalk (Wireless Handset) CallMaster II CallMaster III CallMaster IV CallMaster V EU24 4412D+ 4424D+ 4424LD+ M3901 M3902 M3903 M3904 M3905 © Copyright 2008 Citel plc All Rights Reserved ELEPHONES...
  • Page 30 Remote Module: Quick Installation Guide Nortel Norstar (BCM3.5, BCM4.0, MICS4.1, MICS7.1) M7100 M7208 M7308 M7310 M7324 Ericsson – Add-on Modules ATA2 NT8B41 Table 7: Supported Telephones – Nortel Norstar M7410 M7410CT T7208 T7316 T7316E NT8B29 © Copyright 2008 Citel plc All Rights Reserved...

This manual is also suitable for:

Extender 1100a

Table of Contents