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4 Error code
4.1 Error code table
If the system shows error or alarm, please first check the following items:
1. first, confirm if the machine's connection cable is intact; 2. Confirm whether the electronic control
box and the machine is matched or not; 3. Confirm whether the factory reset is accurate or not.
Error
Code meaning
code
Hardware
Err-01
overcurrent
Software
Err-02
overcurrent
System
Err-03
undervoltage
Excessive
Err-04
shutdown
Running
Err-05
voltage
Current detection
Err-07
circuit failure
Err-08
Motor stalled
Brake
Err-09
failure
HMI
Err-10
communication
failure
Motor initial angle
Err-12
detection fault
Motor
Err-13
encoder
missing
EEPROM
Motherboard read
Err-14
and
EEPROM fault
Motor
overspeed
Err-15
protection
Countermeasure
Turn off the system power, re-connect the power after 30 seconds, if the controller
still can not work, replace the controller and notify the factory.
Disconnect the controller power and check if the input supply voltage is low (under
110V). If the supply voltage is low, restart the controller after the voltage has
returned to normal. If the voltage is still normal, start the controller still can not
work properly, please replace the controller and notify the factory.
Disconnect the controller power and check that the input supply voltage is high
(above 275V). If the supply voltage is high, restart the controller after the voltage
over
has returned to normal. If the voltage is still normal, if restart the controller still can
not work properly, please replace the controller and notify the factory.
Turn off the system power, re-connected after 30 seconds to observe whether the
normal work. Retry several times, if the fault occurs frequently, replace the
controller and inform the manufacturer.
Disconnect the power of the controller, check whether the motor power input plug
is off, loose, broken, whether there is foreign body wrapped around the machine
head. After resetting the system still does not work, replace the controller and
inform the factory.
circuit
Turn off the system power, check the power board of white brake resistor connector
is loose or fall off, put it tight and restart the system. If it still does not work, replace
the controller and inform the manufacturer.
Check whether the connection between the control panel and the controller is off,
loosening, breaking, and restarting the system after returning to normal. If it still
does not work, replace the controller and inform the manufacturer.
Please try restart 2-3 times, if still reported failure, please replace the controller and
notify the factory.
optical
Turn off the system power, check the motor sensor connector is loose or off, to
signal
return to normal after the restart system. If it still does not work, replace the
controller and inform the manufacturer.
write
Turn off the system power, restart the system after 30 seconds, if still can not work,
please replace the controller and notify the factory.
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