Table of Contents
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Common problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
symptoms
No video/
Power LED off
No video/
Power LED on
Poor Focus
Shaky/Jittery
Video
What you
Possible solutions
experience
No picture
• Ensure that the video cable connecting the
• Verify that the power outlet is functioning
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected
No picture or no
• Increase brightness and contrast controls
brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
• Run the built-in diagnostics.
• Ensure that the correct input source is selected
Picture is
• Perform Auto adjust via OSD.
fuzzy, blurry, or
• Adjust the Phase and Pixel Clock controls via
ghosting
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct
Wavy picture or
• Perform Auto adjust via OSD.
fine movement
• Adjust the Phase and Pixel Clock controls via
• Reset the monitor to factory settings.
• Check environmental factors.
• Move the monitor to another location or room
monitor and the computer is properly connected
and secure.
properly using any other electrical equipment.
in the
Input source
through OSD.
connector.
in the
Input source
OSD.
aspect ratio.
OSD.
and check again.
menu.
menu.
Troubleshooting
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