Kohler K-10956 Maintenance Manual page 20

Troubleshooting (cont.)
Symptom Probable
Cause
1. No flow. A. Water not
turned on.
B. Loose
connection.
C. Wires are
pinched or
damaged.
D. Battery life
expired.
E. Solenoid
broken.
Sensor
F.
eyes are
scratched.
G. Bleed hole
in
diaphragm
plugged or
debris on
seal.
1058866-5-D
Recommended Action
• Verify that the water supply is
turned on and that water
pressure is at a minimum of 20
psi (1.4 bars).
• Verify that the control stop is
fully in the open position.
• Remove the valve cover.
• Check the connection from the
sensor to the solenoid.
• Remove the valve cover.
• Inspect the wires for cuts or
damage.
• If required, order a new
solenoid or a new sensor
assembly.
• Verify that both wires are
tucked inside the cover before
reassembling.
• NOTE: The unit requires four
standard 1.5 volt "AA" alkaline
batteries. This item is not
available from Kohler but can
be purchased at convenience
stores.
• Follow the directions of
"Replace the Batteries" section
in this guide.
• Order a new solenoid service
kit.
• Replace the sensor assembly.
Follow the directions of
"Remove the DC Sensor" and
"Install the DC Sensor" sections
in this guide.
• Follow the directions of
"Clean/Replace the
Diaphragm" section in this
guide.
• NOTE: Take care to replace the
diaphragm in its seat before
installing it into the valve body.
20 Kohler Co.