Frequently Asked Questions - Apache Tuwan MX1 User Manual

ADVICE
If you want to prevent inner tube defects, we recommend using putty for defect prevention
(i.e. Dr. Sludge from English manufacturer Weldtite. More at www.bplumen.cz/weldtite).
ADVICE
When choosing child seat, bike trailer or car carriers, do consult an authorized Apache seller,
concerning the position of drive components, special frame shape and increased weight.
IMPORTANT!
Unprofessional manipulation with an e-bike out of the scope of this manual, use of unoriginal
components (i.e. different battery), tampering with e-bike's construction or with the electronic
system can lead to damage of the e-bike and warranty voidance.

FREQUENTLY ASKED QUESTIONS

HOW SHOULD I TAKE CARE OF THE
BATTERY?
The best battery care is regular cycling. The
more, the better. Optimal condition of battery
for the best lifespan is between 20 and 80 % of
charging. You do not have to charge the battery
first when first using the e-bike, but you can ride
straight away. Try to come back from a ride
with at least 10 % of battery capacity. If
it's completely flat, charge it at first to
approximately half of its capacity, leave it to
cool down and then charge it fully. In winter
store the battery in a dry place with temperature
at least 15°C and charged to approximately
half of its capacity. Then you just have to
check once a month and in case the capacity
decreases, recharge it for ca. one hour.
HOW MANY KILOMETRES CAN I COVER
ON AN E-BIKE?
Range can never be precisely determined of
guaranteed and it always depends on a few
factors – rider's weight, trail profile, electric
help use, temperature conditions, technical
condition of the e-bike etc. If you're not sure
about the range on a long trip, take the charger.
WHAT'S THE LIFESPAN OF A BATTERY?
Same as range, lifespan of a battery can't be
precisely determined. But there's the rule that
the more you ride the e-bike, the more the
battery lasts. It has to be regularly charged
and spent. We could say that if, if given proper
care, the lifespan of a battery can exceed 4-5
years. During this time the battery is slowly
losing its capacity.
WHAT TO DO WHEN THE BATTERY STOPS
WORKING?
When battery stops working, it's necessary
to buy a new one. Apache keeps most of
the batteries in stock and in such case we
recommend visiting any partner of Apache
and buying a new battery. Original battery is
fully recyclable, and we recommend to hand it
over at a collection point for electric waste.
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