Cannot Install The Printer Driver - Canon PIXMA iP1700 Series Quick Start Manual

Troubleshooting

Cannot Install the Printer Driver

Problem Possible Cause
Cannot Install the Installation
Printer Driver procedure not
followed correctly
Other applications
running in the
background
Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive
Installation CD-ROM
not working
properly
Unable to proceed
beyond the Printer
Connection Screen
48
Easy Setup Instructions
Follow the
If the printer driver was not installed correctly, delete the printer driver and restart
your computer following the procedure described in the
Try to reinstall the printer driver.
If the installer was forcibly terminated due to an error, restart your computer to
reinstall the printer driver.
Other applications, such as anti-virus software, running in the background can
interfere with the printer driver installation. Close all open applications before
reinstalling the printer driver.
If printer driver installation did not start automatically when you inserted the CD-
ROM into the CD-ROM drive:
1. Click Start and select My Computer.
2. Double-click the CD-ROM icon.
For non-Windows XP users, open the My Computer window and then double-click
the CD-ROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
Ensure that there are no problems with the
Use Windows Explorer to ensure that the CD-ROM can be read.
Ensure that the CD-ROM icon is displayed on the desktop.
If there is any problem with the CD-ROM, contact the Customer Care Center.
Try This
for proper printer driver installation.
Printer Driver Guide
Setup CD-ROM
.
If you cannot proceed beyond the Printer
Connection screen;
1. Click Cancel.
2. When the Installation Failure screen
appears, click Start Over.
3. Click Back on the Easy Install screen
when it is displayed.
4. Click Exit and remove the CD-ROM.
5. Turn off the printer.
6. Restart the computer.
7. Carefully follow the procedures
Easy Setup Instructions
described in the
and reinstall the printer driver.
.