Basic Problems - Canon Color Bubble Jet BJC-5000 Series User Manual

The serial number is located on the label on the back of the printer
(near the power cable):
N
Attempting to repair the printer yourself may void the limited warranty
as to that repair. See the limited warranty information that came with
your printer for details.

Basic Problems

If the printer does not print
Check your cable and power cord connections
Check your printer driver setup
Check your computer configuration
If your print quality is not satisfactory
Align the print heads (see page 4-5)
Clean the print heads (see page 4-6)
If necessary, replace the BJ cartridges (see page 4-9)
If colors are missing
Align the print heads (see page 4-5)
Clean the print heads (see page 4-6)
If necessary, replace the BJ cartridge(s) or BJ tank(s) (see page 4-9)
5-2 Troubleshooting
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Chapter 5