Appendix A - Product Warranty - Simplex DYNAMITE Manual

APPENDIX A – PRODUCT WARRANTY
Simplex, Inc., warrants the industrial electrical control, test and accessory equipment and
parts and accessories thereof to be the kind and quality described in Simplex's specifications
and to be free from defects in material or workmanship under normal service. Simplex's
obligations under this warranty being limited to repairing or replacing, at its option, any part
or parts which shall, within twelve (12) months from date of shipment from its factory, as
indicated by serial date code on the nameplate or sales orders, be returned to Simplex or an
authorized Simplex repair station.
Simplex will supply and invoice replacement parts at normal prices upon receipt of customer's
new purchase order including prepaid freight charges. Defective equipment or parts for
warranty credit in exchange for replacement (RMA) parts must be returned freight prepaid
within 10 days of receiving the replacement (RMA) parts. Upon examination of the returned
parts Simplex will determine if the parts are manufacturer defective and if so a credit invoice
will be issued against the replacement parts / equipment invoice.
Defective equipment or parts returned freight prepaid after 10 days may not be eligible for
warranty credit. The invoice for replacement parts will then be due.
The provisions of this warranty shall not apply to any equipment, part or accessory which
(a) has been improperly specified by buyer;
(b) has been improperly stored or handled prior to placing in service;
(c) has been improperly mounted or connected;
(d) has not been operated within specifications stated on its nameplate, label or
placard;
(e) has not been properly maintained;
(f) parts supplied by buyer for inclusion in finished equipment are not covered by this
warranty;
(g) components or assemblies specified by buyer with no substitution permissible that
are not normally used by Simplex.
Simplex reserves the right to reject warranty claims of any kind against assembled
equipment, parts or material for which Simplex has not received payment in full.
This warranty is in lieu of all other warranties, express or implied, and all other obligations
or liabilities on the part of Simplex, and Simplex neither assumes nor authorizes any other
person to assume for it any other liability in connection with any such electrical control,
test or accessory equipment or accessories or parts.
dynaMITE Load Bank Manual
March 2, 2021 • Simplex Service 800-637-8603 • Page 17 of 17