Wps; Cannot Connect. Multiple Access Points Are Enabled. Is Displayed; Connection Failed. Is Displayed; Problems During Software Installation - Canon PIXMA MX870 Network Setup Manual

Network setup troubleshooting
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WPS

Cannot connect. Multiple access points are enabled. is Displayed

Action
The message appears when multiple access points are
detected.
Wait for a while, then configure the settings again.

Connection failed. is Displayed

Check
The message appears when an error occurs.
Check the access point settings, then configure WPS
settings again.
For details on how to check the settings of the access point,
refer to the manual supplied with the access point or contact its
manufacturer.
For the procedure to configure WPS settings of the machine,
refer to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in
the printed manual: Getting Started.
When using an access point that does not support WPS, configure settings manually. For the
procedure to configure settings of the machine manually, refer to "Wireless Setup" in the printed
manual: Getting Started.

Problems during Software Installation

The Machine is Not Displayed (Detected)

Check
A
Check 1
For a wireless connection, make sure that you follow Check 1, 2, 3, 4, 5 and 6 of
"Connection Checklist" on page 12, then click Update (A).
For a wired connection, make sure that you follow Check 1, 2, 3, 7 and 8 of "Connection
Checklist" on page 12, then click Update (A).
Check 2
Is the machine connected to a network?
To confirm the connection status, press the Setup button, then using the { } [ ] and OK
buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list or
LAN setting list. Make sure that Connection is set to Active.
If the machine is not connected to a network, perform setup again by following the
procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed
manual: Getting Started.
Check 3
Is the IP filtering feature enabled on the network device (router, access point, etc.)?
For details on how to check settings of the network device, refer to the manual supplied with the
network device or contact its manufacturer.
Set the network device to accept the IP address of the machine.
For details on how to change settings of the network device, refer to the manual supplied with the
network device or contact its manufacturer.
To check the IP address of the machine, press the Setup button, then using the { } [ ] and
OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting
list or LAN setting list, then check IP address.
A


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Pixma mx350Pixma mx380

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