Problems During Network Setup; Easy Setup Advanced Setup; The Target Access Point Is Not Displayed (Detected) - Canon PIXMA MX870 Network Setup Manual

Network setup troubleshooting
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Problems during Network Setup

Easy setup
Advanced setup

The Target Access Point is Not Displayed (Detected)

Check
Check 1
Make sure that you follow Check 1, 2, 5 and 6 of
"Connection Checklist" on page 12, then press the left
FUNCTION button (A) on the machine to search for the
access point again.
Check 2
Turn off the access point, then turn it back
on, then press the left FUNCTION button
(A) on the machine to search for the
access point again.
Check 3
Is SSID broadcast (connection via "ANY"
SSID, etc.) disabled or is the stealth mode
enabled on the access point?
For details on how to check the settings of the
access point, refer to the manual supplied with
the access point or contact its manufacturer.
Enable SSID broadcast (connection via
"ANY" SSID, etc.) or disable the stealth
mode, then press the left FUNCTION
button (A) on the machine to search for the
access point again.
For details on how to change the settings of the access point, refer to the manual supplied with the
access point or contact its manufacturer.
To establish a connection without changing the access point settings, refer to "Entering
the Access Point's Wireless LAN Settings Directly on the Machine" on page 9.
Is the MAC address filtering enabled on the access point?
Set the access point to accept the MAC address of the
machine.
A
Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the
access point?
"WPA/WPA2 Enterprise" is not supported on the machine.
Change the security protocol (encryption standard) for the access point, then configure
settings again.
Glossary
SSID
An identifier to identify the specific access point.
SSID broadcast
An access point's periodic transmission of a signal revealing its SSID.
Stealth mode
A function to prevent the SSID of the access point from appearing on other wireless devices.
MAC address
A unique number assigned to each network device.
MAC address filtering
A function to block access from unauthorized wireless devices by saving the MAC addresses of specific
wireless devices (computers, printers, etc.) to the access point beforehand.
Check 4
For details on how to check the settings of the access point, refer to the manual supplied with the
access point or contact its manufacturer.
For details on how to change the settings of the access point,
refer to the manual supplied with the access point or contact its
manufacturer.
To check the MAC address of the machine, press the Setup
button, then using the { } [ ] and OK buttons, select
Device settings > LAN settings > Confirm LAN settings >
WLAN setting list, then check MAC address.
Check 5
For details on how to change the security protocol (encryption standard) for the access point, refer
to the manual supplied with the access point or contact its manufacturer.
For the procedure to configure settings of the machine, refer to "Wireless Setup Using Easy
Setup" in the printed manual: Getting Started.


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