Troubleshooting; Storing Your Robot - Bissell SPINWAVE 2931N Manual

Troubleshooting

This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you'll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
Problem Possible Cause
Too much water is being used.
Streaking or
water spots when Mop Pads are dirty.
mopping
Debris is trapped on bottom of robot.
Error Notifications
Sound Button Light State
1 Beep Flashing Red
1 Beep Flashing Red > Solid Red
1 Beep Flashing White
2 Beeps Flashing Red > Solid
Red
2 Beeps Flashing White
2 Beeps Flashing Red and
White Alternately
3 Beeps Flashing Red
3 Beeps Flashing Red > Solid
Red
3 Beeps Flashing Red and
White Alternately
3 Beeps Flashing White

Storing Your Robot

Store your robotic vacuum cleaner safely indoors where it is unlikely to be damaged. Store with
clean, dry Mop Pads. Any solution remaining in the Mop Tank should be emptied prior to storage.
NOTICE
To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
10 global.BISSELL.com
Error
Robot is Trapped, Lifted or
Cliff Sensors are Dirty
Left or Right Wheel is Stuck
Water Pump Has Failed
Edge Cleaning Brushes are
Stuck
Bumper is Stuck or Robot is
Trapped
Robot is Trapped on Carpet
(Mop Mode)
Front Caster Wheel Sensor
is Blocked
Brush Roll is Stuck
Low Water
Water Tank Motor Has
Failed
©2020 BISSELL Inc. All rights reserved.
Part Number 1625232 11/20 RevA
Remedy
Choose a lower water level in the BISSELL Connect App.
Attach clean Mop Pads.
Use a damp cloth to clean bottom of robot.
Remedies
Place robot on floor away from objects and resume
cleaning. If error persists, turn robot OFF and use
a dry cloth to clean the three cliff sensors on the
bottom of the robot.
Turn robot OFF and remove hair and debris from wheels.
Contact Consumer Care.
Turn OFF the robot and remove hair and debris from
Edge Cleaning Brushes.
Turn OFF the robot and tap the Bumper serval times
to release any debris that may have accumulated.
Move robot from carpeted area to hard floor and
resume cleaning.
Turn robot OFF and remove front caster wheel
assembly. Clear debris from assembly housing.
Reinstall wheel.
Turn OFF the robot and remove hair and debris from
Brush Roll.
Remove the Mop Tank and refill within 3 minutes to
resume cleaning.
Clean contacts on side of Mop Tank and ensure nothing
is wrapped around either pad driver. If issue persists,
replace tank.