Motorola DCP500 Series User Manual page 123

Probl em Possi bl e Sol uti on
Verify that the coaxial cable is properly connected to the DCP501 as defined
There is no
in the "Installation" section.
picture when in
Verify that the DCP501 is properly connected to the TV as defined in the
CATV mode.
"Installation" section.
Verify that the DCP501 is authorized for cable TV service as applicable. If not
authorized, call you local cable TV provider or perform a channel scan as
described in the "Operation" section.
The RF signal may not be adequate for the DCP501. Call the cable TV
provider for assistance.
The RF signal may not be adequate for the DCP501. Call the cable TV
The picture is
provider for assistance.
"blocky" and
The cable TV provider may be experiencing technical difficulties. Call the
appears to be
cable TV provider for assistance.
"skipping".
The DCP501 is capable of receiving both analog and digital channels. Digital
Some channels
channels provide improved clarity and quality when compared to analog
look better than
channels. Call the cable TV provider for more information.
others.
Verify that the DCP501 is authorized for digital cable TV service.
The DCP501 does
The DCP501 may not have an IPG loaded onto the device. Call the cable TV
not have a TV
provider for assistance.
program guide
that displays on
the TV.
Under certain conditions, the DCP501 may take several hours to acquire the
The IPG does not
applicable program data. Call the cable TV provider for more information.
have any
Unplug the DCP501 from the AC outlet, wait five seconds, and plug the
information.
DCP501 back into the AC outlet. It may take several hours for the DCP501 to
acquire the applicable guide data.
Call the cable TV provider for assistance.
Verify that a disc has been inserted into the DVD tray.
The disc does not
The disc may be upside down in the tray. Ensure that the disc is inserted with
play.
the playback side facing down.
The player does not support playback of all disc formats (CD-ROM, etc.).
Verify that the disc format is supported by the DCP501.
Severe scratches, abrasions, or smudges on the playback side of the disc
may prevent proper operation. Check the disc for damage and clean the
playback side with a soft cloth.
The region code on the DVD does not match the DCP501 player.
REPEAT, PROGRAM, or SHUFFLE playback has been selected. Press the
The disc does not
STOP/EJECT button until the STOP message is displayed on the screen.
play from the
Resume Play has been selected. The player will continue playback from the
beginning.
previous position on the disc if the STOP/EJECT button has only been
pressed once or if the DCP501 was changed to another mode (CATV, VCR1,
etc.) while the DVD player was in operation. Press the STOP/EJECT button
until the STOP message appears on the screen.
T r o u b l e s h o o t i n g
DCP 501 User Gu i d e
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