T R O U B L E S H O O T I N G - Motorola DCP500 Series User Manual

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T r o u b l e s h o o t i n g

Probl em
There is no sound
or very little
sound from the
center speaker.
There is no sound
or very little
sound from the
surround
speakers.
There is no sound
or very little
sound from a
powered
subwoofer.
There is no
picture on the TV.
The picture is not
in color.
The picture
appears
discolored or
improperly tinted.
DCP 501 User Gu i d e
Possi bl e Sol uti on
Check that the center speaker has been properly connected to the DCP501.
Check that the speaker is working by utilizing the Test Tone function as
described in the "Operation" section.
The DCP501 may be set to Stereo mode. Select one of the surround sound
audio modes (Dolby Digital, Dolby Pro Logic II, dts) and listen for output.
Verify that the CENTER selection in the SPEAKER SETUP menu is not set to
NONE as defined in the "Operation" section.
Adjust the volume control of the DCP501 to an appropriate level.
Check that the surround speakers are properly connected to the DCP501.
Check that the speakers are working by utilizing the Test Tone function as
described in the "Operation" section.
The DCP501 may be set to Stereo mode. Select one of the surround sound
audio modes (Dolby Digital, Dolby Pro Logic II, dts) and listen for output.
Verify that the SURROUND selection in the SPEAKER SETUP menu is not
set to NONE as defined in the "Operation" section.
Adjust the volume control of the DCP501 to an appropriate level.
Verify that the subwoofer is properly connected as defined in the "Installation"
section.
Verify that the SUBWOOFER? setting in the SPEAKER SETUP menu is
configured as defined in the "Operation" section.
Verify that the subwoofer is properly connected to an AC outlet and powered
on as applicable.
Verify that the volume/gain control on the subwoofer is adjusted accordingly
as applicable.
Check that the TV is powered on.
Verify that the DCP501 is properly connected to the TV as defined in the
"Installation" section.
Verify that the TV is set to the appropriate input source (Input1, Input2, etc.).
Verify that the DCP501 is set to the appropriate output mode (DVD, CATV,
Video1, etc.).
Replace the video cables.
Verify that the picture source is not presented in black and white.
Replace the S-Video cable.
Replace the Component video cable(s).
Check that speakers or other electrical devices that are near the TV are
properly shielded.
Replace the Component video cable(s).