Brother DCP-145C User Manual page 69

Scanning Difficulties
Difficulty
TWAIN/WIA errors appear when
starting to scan.
Poor scanning results when using
the ADF. (DCP-185C only)
OCR does not work.
Software Difficulties
Difficulty
Cannot install software or print
'Device Busy'
Cannot print images from
FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work
correctly.
Cannot access Removable Disk
from Desktop icon.
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
(Hong Kong users only)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
® ®
Presto! PageManager with OCR, click File, Select Source and choose the
Brother TWAIN/WIA driver.
Try using the scanner glass. (See Using the scanner glass on page 18)
Try increasing the scanner resolution.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
Suggestions
1 Have you installed the Windows
1) Unplug the USB cable.
2) Install the Windows
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card or USB Flash memory drive and put it back in
again.
3 If you have tried 'Eject' from within Windows
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB Flash
memory drive, it means the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn them
on again. (You will have to unplug the power cord of the machine to turn it off.)
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Troubleshooting and Routine Maintenance
®
2000 update? If not, do the following:
®
2000 update using one of the following methods.
®
, take out the memory card or
B
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