Page 1
USER GUIDE G4 CGC Series Digital Coffee Brewing System READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER: Please leave this booklet with the machine. 080720H FC19-CGC, FRONT COVER F-10018 revD...
Pre-Wet/Wash Filter Function – Many shops pre-wet their lters in an effort to remove any paper taste from interfering with the nished brew. The Curtis Gold Cup has a pre-wet function that streams hot water over the paper lter to eliminate any undesirable paper taste prior to brewing.
INSTRUCTIONS could result in personal injury or void the warranty. • This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician. • serviceable parts inside.
Page 5
IMPORTANT SAFEGUARDS CE Requirements • This appliance must be installed in locations where it can be overseen by trained personnel. • • This appliance is not suitable for outdoor use. • • • This appliance must not be cleaned by water jet. •...
EU directive). Do not dispose of this appliance in domestic waste. Contact your local governing authorities for information on disposal requirements. • Any modi cations to equipment that are not approved by the Wilbur Curtis Company will render this declaration invalid. EC DIRECTIVES...
INSTALLATION INSTRUCTIONS WARNING: WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This appliance must be properly grounded. NOTICE: DO NOT connect this appliance to a hot water supply. The water inlet valve is not rated for hot water.
INSTALLATION INSTRUCTIONS II13 Installation Installing the Leg Support Plate (Optional on CGC Series Models) WARNING - EXCESSIVE WEIGHT: When lifting the brewer, at least two persons are required to avoid personal injury. WARNING: The water tank must be empty before laying the brewer on its side. For ease of installation, the brewer may be laid on its side to allow access to the bottom.
Page 9
INSTALLATION INSTRUCTIONS II13 Models CGC/CGC1: Setting the Brewer for 220-240 Volt Operation (cont.) Feed the 220-240 Volt power cable through the strain relief, into the brewer. The brewer may be wired for 220 Volt connection directly to a junction box or for use with a power cord power plug that connects to an electrical outlet meeting the brewer SPECIFICATIONS.
Page 10
INSTALLATION INSTRUCTIONS II13 Power Up the Brewer 18 Turn on the water supply valve. 19 Make sure that the circuit breaker supplying power to the unit is on. 20 Turn the toggle switch on the back of the brewer to the 21 When the water in the tank rises to the correct level, the heating elements will turn on automatically.
OPERATING INSTRUCTIONS OI16 Brewing Instructions - Single Cup WARNING - TO AVOID SCALDING, AVOID SPLASHING. The CGC G4 Brewer is factory preset for optimal performance. The brewer should be ON. into the brew basket. Fill with into the brew rails on the switch on the back.
Page 12
OPERATING INSTRUCTIONS OI16 Brewing Instructions - Dripper WARNING - TO AVOID SCALDING, AVOID SPLASHING. The CGC G4 Brewer is factory preset for optimal performance. The brewer should be ON. Fill the dripper with the proper the dripper. amount of coffee. Level the switch on the back.
Page 13
OPERATING INSTRUCTIONS OI16 Brewing Instructions - Pourpot (Model CGC1 only) WARNING - TO AVOID SCALDING, AVOID SPLASHING. The CGC G4 Brewer is factory preset for optimal performance. The brewer should be ON. the multi-cup brew basket. into the brew rails on the switch on the back.
CLEANING INSTRUCTIONS WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning. NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives. USE OF THESE PRODUCTS WILL VOID THE WARRANTY. Cleaning The Brewer - Daily WARNING: DO NOT immerse the brewer in water or any other liquid.
CLEANING INSTRUCTIONS CI10 Cleaning Single Cup Brew Baskets Clean the dispensing spout of the brew basket once a month or more often in locations where the brewer gets heavy use. Look into the brew basket to locate the cap covering the spout tube.
Page 16
Brew Buttons Control symbols - all symbols may not be present at the same time Home Undo Curtis logo Scroll Return to previous left/right Manual Programming Mode The ACCESS CODE screen will appear. The The MAIN MENU screen contains a series of sub- default pass code is 1 2 3 4.
Page 17
PROGRAMMING GUIDE PG34 Manual Programming Mode (cont.) Settings Summary Recipes Control Settings Brew Settings Model Select Exit Coffee Combo Temperature Settings Filter Pre-Wet Energy Savings One Batch Sounds Ceramic Cup Two Batch Pulses Diagnostics Paper Cup Custom Recipes Three Batch Display Settings Sprayhead Types Gold Cup (CGC)
Page 18
PROGRAMMING GUIDE PG34 Recipes Menu (cont.) Recipe Defaults - CGC (Twin) - Paper/Ceramic Cup - Gray Spray Head - 20 oz. (Three Batch) Pulse Total 0:53 4.56 2.28 2.28 1.90 1.90 1.90 1.90 1.52 0.76 0.76 0.38 20.1 2:08 Total Brew Time 3:36 Drip Out 0:40...
Page 19
PROGRAMMING GUIDE PG34 Recipes Menu (cont.) Recipe Defaults - CGC1 (Single) - Purple Spray Head - 60 oz. (Three Batch) Pulse Total 2:23 60.1 60.1 0:00 Total Brew Time 4:23 Drip Out 2:00 Recipe Defaults - CGC1 (Single) - Purple Spray Head - 20 oz. (Two Batch) Pulse Total 0:48...
Page 20
PROGRAMMING GUIDE PG34 Control Settings Menu Temperature - Filter Pre-Wet Time - Energy Save Mode - Sounds - Diagnostics - Troubleshooting Guide for more details. Display Settings • Brew Timer - • Brew Volume - • Screen saver - • Display Name - •...
Page 21
PROGRAMMING GUIDE PG34 Brew Settings Menu reenter the Brew Settings menu to program the second. Pulse Brew - Pulse Brew Guidelines • • • • Settings D and E are manual pulse counts. Setting Description Toward the beginning of brew cycle: 4 cycles of 10 seconds on and 10 seconds off, then on until end of brew cycle. Starts towards ends of brew cycle.
Page 22
PROGRAMMING GUIDE PG34 Automatic Programming - USB IMPORTANT: starting the following process. Uploading the Software to the Flash Drive as desired. Downloading the Software to the Brewer from the Flash Drive a second. Once the download is complete, the UCM will reboot so that the changes take effect. USB File Transfer FILE TRANSFER Upload...
Page 23
ROUGH-IN DRAWINGS RD25 CGC Series - G4 Digital Brewing System 13.28 in [33.7 cm] 15.25 in [38.7 cm] Top View - CGC, CGC1, CGCE 11.62 in 11.62 in [29.5 cm] [29.5 cm] 18.19 in 18.19 in [46.2 cm] [46.2 cm] Clearance Clearance 10.18 in...
Page 24
ILLUSTRATED PARTS/RECOMMENDED PARTS IP29 CGC Series - Main Chassis - Exploded View Water tanks assemblies: 120/220 Volt, see section IP30 100 Volt, see section IP140 220-240 Volt, see section IP193 CGC, ILLUSTRATED PARTS/RECOMMENDED PARTS 030921M...
ILLUSTRATED PARTS/RECOMMENDED PARTS IP29 CGC Series - Main Chassis - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-10000* CONTROL MODULE, TOUCH SCREEN WC-826L* VALVE, INLET 1 GPM 120V 9W WC-66081 BEZEL, FRONT CGC WC-856 VALVE, INLET 1 GPM 240V 6W WC-4426 SCREW, 8-32x3/8 PH HEAD TRUSS WC-847*...
Page 26
ILLUSTRATED PARTS/RECOMMENDED PARTS IP29 CGC Series - Top Wrap - Exploded View CGC chassis shown MODEL CGC1 has single spray head Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION a,b,d WC-889* VALVE, DUMP LEFT 120V 12W WC-66090 SCOOP, ASSEMBLY CGC WC-860*...
ILLUSTRATED PARTS/RECOMMENDED PARTS IP30 WC-54324 - Tank Assembly WC-54324 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-43062 GASKET, TANK LID WC-5853-102 COVER, TOP HEATING TANK GEN USE WC-5528K* KIT, WATER LEVEL PROBE, SILICONE ELEMENT, HEATING 1.45KW 120V W/JAM NUTS WC-917-04* &...
Page 28
ILLUSTRATED PARTS/RECOMMENDED PARTS IP140 CGC - Tank Assembly, Japan Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-43062* GASKET, TANK LID WC-62076 TANK, COMPLETE CGC13 WC-5528K* KIT, WATER LEVEL PROBE, SILICONE WC-62077 TANK, COMPLETE CGC33 KIT, PROBE, ASSY WATER LEVEL W/HEX WC-5853-102 COVER, TOP HEATING TANK GEN USE...
ILLUSTRATED PARTS/RECOMMENDED PARTS IP193 WC-54340-30 - Tank Assembly WC-54340-30 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-43062* GASKET, TANK LID WC-5853-102 COVER, TOP HEATING TANK GEN USE WC-5528K* KIT, WATER LEVEL PROBE, SILICONE KIT,ELEMENT HEATING 2.5KW 220V W/JAM NUT WC-934-04* &...
ELECTRICAL SCHEMATICS ES27 CGC, CGC1 COMMON STUD CHASSIS GROUND COMMON STUD CHASSIS GROUND UNIVERSAL POWER MODULE (UPM) Pin Assignments 120Vac Hot Input 12 Vac Input 120Vac Hot Input 12 Vac Input Brew Valve Right Wat er Level Probe Brew Valve Left Vdd +5Vdc 120Vac Neut ral Not Used...
ELECTRICAL SCHEMATICS ES28 CGCE, CGC1E - Dual Element Water Tank (older units) (UPM) Pin Assignments (UCM-TOUCH SCREEN) Pin Assignments 230V L1 12 Vac Input 12 Vac Input (Back Light) TX - Transmit 230V L1 12 Vac Input Vdd +5Vdc RX - Receive Brew Valve Right Water Level Probe Vss- (Logic_Common)
Page 34
TROUBLESHOOTING GUIDE WARNING: Electric Shock Hazard - Scald and Burn Hazard - IMPORTANT: always check all Valve Test Procedure Troubleshooting Guidelines • • • • Valve Test Procedure in either direction Water Not Hot Enough replace the temperature sensor Water Heats More Slowly Than Usual During Brewing...
Page 35
TROUBLESHOOTING GUIDE No Power - Display Not Lit Water Tank Does Not Fill Brewer Does Not Start When Brew Button is Pressed Brewing Brewing Sensor Error Message...
Page 36
TROUBLESHOOTING GUIDE Water Tank Does Not Fill IMPORTANT: Coffee/Tea Too Strong Dispenser Not Filled To Normal Level During Brewing Dispenser Not Filled To Normal Level During Brewing sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water All Of The Time...
Page 37
TROUBLESHOOTING GUIDE No Water/Tea Flows From Brewer During Brewing Water Tank Does Not Fill Low Water Flow Warning Water Level Error Message Water Level Error Message “Internal Error 1” Message on Display “Internal Error 2” Message on Display PROGRAMMING GUIDE...
Page 38
TROUBLESHOOTING GUIDE TG38 Water Does Not Heat At All Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. • The water will not heat unless it is in contact with the probe. If the water heats, but is not hot enough, see Water Not Hot Enough.
Page 39
Display view varies Using the Diagnostics with model The MAIN MENU Control Settings. Diagnostics Auto Test to test all circuits. If a button is highlighted green the Curtis logo DIAGNOSTICS Left Auto Test Right Dump Vavle Inlet Valve Dump Vavle Cone Lock...
ERROR CODES Warning Messages - Allows Brewer to Continue Brewing MESSAGE DISPLAY WARNING DESCRIPTION CAUSE Brew count “Gallons Since Reset” exceeds programmed Maintenance Required Maintenance Required preventative maintenance period. If the Inlet valve remains on longer than XX seconds (during the brew cycle only) and repeats TWICE during that brew Low Water Flow Low Water Flow...
Page 41
Return Merchandise Authorization (RMA): All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA).
Need help?
Do you have a question about the G4 CGC Series and is the answer not in the manual?
Questions and answers