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TROUBLE SHOOTING & MAINTENANCE
20
20D
20A
20B
20C
20 CLEANING CARTRIDGE
If Temperature or Flow does not remain constant, the Balancing Cartridge (20E)
must be cleaned. Shut off water supply. Remove Trim assembly (not shown).
Remove screws (20C), Backup Plate (20B) and Bonnet assembly (20A) Stem
(20D) and Balancing Cartridge (20E). Inspect inlets for sediment and flush with
water. Inspect O-rings (20F & 20G) for damage. Re-install Cartridge Assembly
(20H), and Backup Plate (20B) (go to step 10 for reinstalling unit) then turn on
water supply. If problem persists replace Cartridge Assembly (20H).
CAUTION: When reinstalling Cartridge Assembly (20H) go to step 10
for more details.
21 TROUBLE SHOOTING TIPS
Dripping from either the tub spout or shower head when water is turned
off.
Clean cartridge assembly. Check to ensure the two oval o-rings on the back of
the cartridge are in place. Reassemble cartridge, stem and bonnet assembly,
and handle (see step 20). Turn on the water and test. If the unit still leaks, replace
the balancing cartridge and the stem and bonnet assembly.
Make sure that both hot and cold water intlets are turned on.
Water flow is very low.
Check cartridge assembly, figure 20, for debris. Sediment where water enters
shower head can also cause this symptom.
Water starts out hot and becomes cooler as handle is rotated counter-
clockwise.
This is a potentially hazardous situation and should be corrected before using
the unit. Check the hot and cold inlet positions. If you have a back-to-back
installation, (where hot and cold inlets are reversed) refer to step 19 of this
installation guide.
20E
20G
20H
20F
ENGLISH
Water flows from the shower head while filling the tub.
Check position of the valve body. The letters "SHWR" should be cast into the top
and "TUB" on the bottom as indicated in figure 4. Also, check for any restriction
in the tub outlet line.
Water doesn't get hot enough.
Remove handle, sleeve and flange and refer to figure 15 for adjusting
temperature range.
Water flows from the tub spout while using shower.
The seal inside of the diverter mechanism may have become dislodged. Tub
spout may need replacement.
CAUTION: Maintenance
1. Replacement parts may be available at the store where you
purchased your faucet.
2. When replacement parts are not available, please write or call Price
Pfister Consumer Service.
3. Always turn off water and relieve pressure before working on
your faucet.
1–800–PFAUCET (1–800–732–8238)
For Toll-Free Pfaucet information call
1–800–PFAUCET (1–800–732–8238)
or visit www.pricepfister.com
• Installation Support
• Care and Warranty Information
7
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