Troubleshooting Chart - Simer 2956 Owner's Manual

Troubleshooting

TROUBLESHOOTING CHART

SYMPTOM
Pump won't start or run.
Pump starts and stops
too often.
Pump won't shut off.
Pump operates but
delivers little or no water.
ATTACH ORIGINAL RECEIPT HERE FOR WARRANTY CONSIDERATION.
SIMER warrants to the original consumer purchaser ("Purchaser") of its products that they are free from defects in material or workmanship.
If within twelve (12) months from the date of the original consumer purchase any such product shall prove to be defective, it shall be repaired
or replaced at SIMER's option, subject to the terms and conditions set forth below. Your original receipt of purchase is required to determine
warranty eligibility.
Exceptions to the Twelve (12) Month Warranty
Product/Model No.
M40P, M40, BW85P, CM10, CMK
2330, 2300, 2310, 2955, 2956, 2957, 2960, A5500
4" Submersible Well Pumps, 3984, 3983, 2975PC, 2958, 2985, 3075SS
Pre-Charge Water System Tank, 3986, 3985, 2956
3988, 3995, 3997, 3963
General Terms and Conditions
Purchaser must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to
acts of God, nor shall it apply to products which, in the sole judgement of SIMER, have been subject to negligence, abuse, accident, misap-
plication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to other than normal application, use
or service, including but not limited to, operational failures caused by corrosion, rust or other foreign materials in the system, or operation at
pressures in excess of recommended maximums.
Requests for service under this warranty shall be made by returning the defective product to the Retail outlet or to SIMER as soon as possi-
ble after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests
for service under this warranty will be accepted if received more than 30 days after the term of the warranty.
This warranty sets forth SIMER's sole obligation and purchaser's exclusive remedy for defective products.
SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, SHALL NOT EXTEND BEYOND THE DURATION OF THE APPLICABLE EXPRESS WARRANTIES PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
PROBABLE CAUSE(S)
Pump is not plugged in.
Blown fuse.
Low line voltage.
Defective motor.
Defective float switch.
Impeller.
Float obstructed.
Backflow of water from piping.
Faulty float switch.
Defective float switch.
Restricted discharge
(obstacle or ice in piping).
Float obstructed.
Restricted intake screen.
Low line voltage.
Something caught in impeller.
Worn or defective parts or
plugged impeller.
Check valve installed without
vent hole.
Restricted intake screen.
Check valve is installed either
backward or upside down.
SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115
Phone: 1-800-468-7867/1-800-546-7867 • Fax: 1-800-390-5351
E-Mail: info@simerpumps.com • Web Site: http://www.simerpumps.com
CORRECTIVE ACTION
Check and see if pump is plugged in to a proper outlet.
If blown, replace with fuse of proper size.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company
or hydro authority.
Replace pump.
Replace float switch.
If impeller won't turn, remove lower pump body and locate
source of binding.
Remove obstruction.
Install or replace check-valve.
Replace float switch.
Replace float switch.
Remove pump and clean pump and piping.
Remove obstruction.
Remove the pump and clean the intake screen and the
impeller.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company
or hydro authority.
Remove the pump and clean out the impeller.
Clean impeller if plugged; otherwise replace pump.
Drill a 1/16" - 1/8" (1.6mm - 3.2mm) dia. hole between pump
discharge & check valve (1-2" above where the discharge
pipe screws into the pump discharge and below the
waterline).
Remove the pump and clean out the intake screen.
Be sure check valve is installed correctly.
Warranty Period
90 days
2 Years
3 Years
5 Years
Lifetime
6