Troubleshooting - Canon Ultura Instruction Manual

Troubleshooting

Refer to this checklist first if you have any problems with your camcorder.
Possible explanations are given for each problem on the list — turn to the page
numbers in parentheses for more information.
Make sure that the camera is properly connected if you are using it with a TV or
VCR. Consult your dealer or service outlet if problems persist.
Recording/Playback
Problem
? Nothing happens when I press the
buttons.
? The camera turned itself off.
? The start/stop button doesn't
work.
? There's no picture in the display.
? There's a blank blue screen in the
display.
Cause and/or what to do about it
• The camera is not switched on
(p. 12, 19).
• The cassette is not loaded or is set for
erasure prevention (p. 10-11).
• The tape has reached the end.
• The battery pack is exhausted or not
properly attached (p. 8, 9, 75).
• The function cannot be used in that
recording program (p. 41).
• The camera was in record pause
mode for more than about five
minutes (p. 12).
• The battery pack is exhausted (p. 9).
• The POWER switch is not set to [
or Q (p. 12).
• The standby lever is set to LOCK
(p. 12).
• The cassette is not loaded or is set for
erasure prevention (p. 10-11).
• The tape has reached the end.
• The POWER switch is not set to [
or Q (p. 12).
• The standby lever is set to LOCK
(p. 12).
• You are attempting to play back or
record from a copyright protected
cassette (p. 73).
• The video heads are very dirty (p. 80).
E
83